Stirling Women Sylvia Park - Mount Wellington
4.3/5
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based on 8 reviews
Contact Stirling Women Sylvia Park
| Address : | Shop 244, Sylvia Park, Stirling Women Sylvia Park 286 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand |
| Phone : | π +97 |
| Postal code : | 1060 |
| Website : | https://stirlingwomen.co.nz/ |
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Mariam Bahar on Google
β β β β β Clean and organized store. Easy to find products. Staff are so friendly and helpful.
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Kim Cook on Google
β β β β β Best shop for sneakers awesome prices and fast service.
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Totara Park Adult Riding Club on Google
β β β β β Absolutely top notch customer service, the ladies are lovely & friendly, happy to swap item for me when I accidentally bought the wrong size....... keep up the good work ?
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Tula Mach on Google
β β β β β I love this shop and the products stocked. The sales staff are really friendly and know how to have a good laugh.
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Toni Koenen on Google
β β β β β Good range but no customer service whatsoever. 2 girls at the front door cleaning and neither said hello or even acknowledged that we had walked in or were looking around for 5 minutes
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Sam and Teniqua Jones on Google
β β β β β Love shopping here! The sales reps are friendly and super helpful. Love the clothing range it's a bit more unique than other stores. Wish there was a way to add my loyalty $$ online but understand all Stirling sports/women are individually owned
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Abishek .Edwards on Google
β β β β β This has been the most disappointing service Iβve ever received from any company. My partner placed an order on the 25th of February. She was mucked around by saying her order was coming from a different store and it would be delayed. Next thing we receive a notification saying everything is ready for collection at the store. We drive 30 minutes to pick it up to be told only the partial delivery was ready for pick up and that the rest was on the way however got an email that day to say it was cancelled and the remaining order was refunded. With no compensation for the inconvenience caused. Weβve been waiting for a refund for over 3 weeks. Called the store, they advised β they canβt do nothing about this the online store has nothing to do with the physical Sylvia park store.β If I want the refund I need to chase after the online store they canβt follow up on my refund. Have been calling the online store been hanged up 2x and not been able to get a proper solution or refund. Is this what we call customer service??? Order number #1925973. Look forward to hearing from someone from your organisation who can do something about this.
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Paul Miller on Google
β β β β β Lovely looking store with good range by shockingly bad customer service. Having not had experience using their specific click and collect I came in after I received an order confirmation that zero about waiting for yet another email. Asked a staffer who referred my to the store manager who argued with me that I should some how psychically know their process, despite no mention on the email, not interested in taking feedback to see the process could have had better comms. This chain needs to train their staff on empathy it is amazing how quickly that can make the customer feel understood. Click and collected ended up taking 24 hours which if the store manager had not been involved would have been a better experience overall.
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