StudyLink Outreach - Sydenham
1.4/5
★
based on 8 reviews
Contact StudyLink Outreach
| Address : | StudyLink Outreach 39 Durham Street South, Sydenham, Christchurch 8023, New Zealand |
| Phone : | 📞 +88899 |
| Postal code : | 8023 |
| Website : | http://www.studylink.govt.nz/ |
| Categories : |
|
L
|
Lexi Stent on Google
★ ★ ★ ★ ★ Waited over 50 minutes to get on the phone with someone that mumbled the entire time and hung up on me after not even 5 minutes, didn't call back or anything
There was no assistance that I was able to get during stand down which leaves me with no way to pay rent this week
Nothing from studylink and winz would just keep transferring me back to studylink, because it's their issue to deal with
I got told " I should've just saved my money during the year to help pay rent during stand down", but don't give me enough money each week during the year to even be able to save anything
The absolute worse to try and deal with
|
|
Q
|
Quentin Fox on Google
★ ★ ★ ★ ★ Waited for 2 and a half hours only for an automated voice to tell me no one was available and hang up on me
|
|
N
|
Nakita Henry on Google
★ ★ ★ ★ ★ Commonly dealing with studylink can be stressful, however today I was consulted by Louis whom helped with all my queries with a perfect amount of professionalism, patience, and empathy. 10/10 stars for Louis, however only 1 for Studylink.
|
|
R
|
Ricky Whyte on Google
★ ★ ★ ★ ★ Very long wait times on the phone. Very contact-evasive website with quite a few 'gotchas'. Website does not provide relevant or correct information. 10 days to return queries. Unacceptable in 2022.
|
|
c
|
cameron may on Google
★ ★ ★ ★ ★ Every time I call and give my information you say "alright hold on while I transfer you to the right place" and then you hang up on me, 3 times on my device and any other time I call on any other device, cheers for nor helping me through my study "studylink" appalling service all around
|
|
S
|
Scott Miller on Google
★ ★ ★ ★ ★ No on there seems to know what they are talking about, they all say you need to do / fill out different things. Almost like they don’t want us to get student loan. Then you need to call them to sort it out… hope you have 3-4 hours free because you going to be waiting all day to get told the wrong answer yet again… oooorrr they say "it looks good" then still decline it 3 days later.
|
|
B
|
Brittany Kendall on Google
★ ★ ★ ★ ★ I’m at my wits end with Studylink, I’ve waited over 3 hours in total trying to get through, and have sent 3 emails with no response. I finally got through to get my “evidence” approved so that I can start getting my living costs 6 weeks into semester, he assured me it was accepted and would be wired that day. It has now been 2 weeks, no sign of the money and my status application is still pending. I think it’s so cruel to subject people to this experience, with no alternative. Such disgraceful customer service, the reviews are all here to see clearly that there is major issue, it’s total arrogance to improve this experience for students.
|
|
L
|
Luke Stevenson on Google
★ ★ ★ ★ ★ it would be awesome if when I'm told to wait for 70 minutes on call I didn't have to sit through six60s entire album that sounds like its coming out of a phone from 1965 which is worsened by the fact you have to leave it on speaker to make sure you don't miss them when its finally your turn. I thought there was a call back option but i cant find it anywhere so there doesn't seem to be any solution
|
Write some of your reviews for the company StudyLink Outreach
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Department of Social Services,
Nearby places StudyLink Outreach
