Symonds Street Dental Centre - Grafton
5/5
★
based on 8 reviews
Contact Symonds Street Dental Centre
| Address : | Symonds Street Dental Centre Ground Floor/73 Symonds Street, Grafton, Auckland 1010, New Zealand |
| Phone : | 📞 +97978 |
| Postal code : | 1010 |
| Website : | http://www.justsmile.co.nz/ |
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Alexandra Morozova on Google
★ ★ ★ ★ ★ Very good clinic, everything is organazed for you: clickable link for follow up appointments (so you could book quicker) is sent to you via text message, lovely music is played during your treatment, beautiful rooms :) I had fillings done by Dr. Karl, and he was the most pleasant dentist I've ever had: he was explaining and giving me updates on how we were going, before starting doing something different he would always tell me what's coming next. I did not feel any pain at all. Highly recommend.
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Theresa Gu on Google
★ ★ ★ ★ ★ I have high respect for this professional team: efficiency, precision in diagnosis and treatment, range of services and a welcoming environment. I had a good impression of this clinic 20 years ago and upon revisit last year, I experienced the same high standard and referred a colleague of mine straight away. A heartfelt thank-you to dentist Karl, assistant Meg and Hygienist Kathryn.
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Morteza on Google
★ ★ ★ ★ ★ I have attended to this practice for the last 5 years for a number of reasons and have been happy with their service in general. But my last experience with them, unfortunately, was not reflective of my previous interactions at all. They cancelled an appointment that was booked a few working days in advance just 90 minutes prior to it. Although the cancellation was directly due to their negligence about the booking details, they offered no apologies as if I was at fault for the cancellation. When I raised the issue with them in writing, they reluctantly offered an apology. Their self-righteousness, ignorance, apathy, and flippancy could win an award for the worst customer service of the year. I had already been amongst the reviewers who gave them 5 stars, but I hope this 1 star can show them something to learn – that they have to treat patients with respect and dignity, and not to see them as dispensable bank notes.
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David Bellamy on Google
★ ★ ★ ★ ★ I have always had a great experience coming to see Andy Greyson. Always professional and personal care. Would recommend highly!
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Dannielle Guthrie on Google
★ ★ ★ ★ ★ Dr Grayson and his team provide the best dental care I have ever experienced. As a previous Dental assistant myself, I cannot speak highly enough of the treatment and care they provide.
The receptionists are accomodating, friendly, and quick to respnd to any queries. Dr Grayson and the Hygenist Kirsty both put any worries at ease, are gentle, and provide an educational/informative experience.
Very happy to have found this office.
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Rens on Google
★ ★ ★ ★ ★ I’m 24 years old and iv always been afraid of the dentist. It wasn’t so bad when I was younger as I would have my parents take me in. As an adult iv been reluctant to go see a dentist just out of fear, but when I contacted symond street dental and told them how I was feeling, they showed patience and kindness and really made me feel a lot better about the whole thing. Since going in the first time a couple weeks ago (shaking with nerves) iv been in a few more times and I have fully gotten over my fear of the dentist! Big shout out to Andy and the team! They were all very gentle and patient with me
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Catherine Carroll on Google
★ ★ ★ ★ ★ I am so impressed by the care and professional knowledge and expertise of the dentist Andy and his nurses. I went in expecting to pay for two crowns. Andy examined thoroughly and advised me of the lack of necessity, and treated me expertly at a tenth of the cost. He has fixed broken teeth, an abscess and a faulty implant. I couldn't recommend him and his compassionate staff more highly.
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Victoria Hatton on Google
★ ★ ★ ★ ★ I recently moved to Auckland and was very nervous about finding a new dentist. However, Dr Karl was just amazing when I visited for treatment last week. He was very kind and put me at ease straight away. He talked me through the procedure as he was doing it so i could understand what was happening in my mouth. I needed a local anesthetic and it was truly pain free. He ensured I was comfortable the whole time. Music playing while I was in the chair was also a lovely touch to help me relax.
I would absolutely recommend Dr Karl. Very professional.
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