The Coffee Club WestCity - Henderson
2.5/5
★
based on 8 reviews
Contact The Coffee Club WestCity
| Address : | Shop K295 – Westfield WestCity, The Coffee Club WestCity 7 Catherine Street, Henderson, Auckland 0612, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 0612 |
| Website : | http://www.thecoffeeclub.co.nz/ |
| Categories : |
Cafe
,
Coffee shop
,
|
| Description : | All-day breakfast & cafe lunches, plus signature coffee blends, in an established, casual chain. |
|
V
|
Vern on Google
★ ★ ★ ★ ★ Had to wait a little while, but food was great. Little mix up with our orders, but we were refunded and given a free meal. Very lovely and accommodating people.
|
|
E
|
Erina Tamati on Google
★ ★ ★ ★ ★ Friendly and fast service.Yummy caramel cheesecake take away. Abit on the smaller sizing for my liking, but it was very rich and sweet.
|
|
D
|
David Yung on Google
★ ★ ★ ★ ★ Been coming here for a long time. Lately noticed that the cake slices are thinner and thinner, coffee is not bad.
|
|
S
|
Sue K on Google
★ ★ ★ ★ ★ My partner & I went there 2:30 ish today for just coffee. Unlikely staff was not welcoming at all and some of them were not wearing masks albeit not mandatory. We grabbed large cappuccino & long black. Although coffee is all about personal taste, their coffee was terrible. My cappuccino didn’t have enough steamed milk foam on top, and wasn’t hot enough. It seemed like they just poured warm milk onto espresso shot which I hardly tasted. My partner’s large long black was even worse. It was too sour. He is truly coffeeholic but threw it away after several sips. Maybe coffee bean wasn’t fresh or bad roasting or didn’t brew coffee long enough... they should fix it.
|
|
G
|
Goss S on Google
★ ★ ★ ★ ★ Had to edit my first review after I ate the spinach and feta muffin. It wasn't fresh as I kept eating it. The coffee was good though
|
|
J
|
Janet Tao on Google
★ ★ ★ ★ ★ Very bad service, the man at the counter was very impatient.They only accept your physical member card. I forgot to take my physcial member card, so I tried to find the email about my digital card. I told him I could show him my photo Id as well, but they refused to accept the digital member card and told me that if you had a physical card, you can't use the digital card. I think this rule is very weird!
But in the same situation, I can use my member discount at another branch. Although I live near here, I will never come here again. Strongly do not recommend.
|
|
K
|
Keith German on Google
★ ★ ★ ★ ★ We love Coffee Club the owner of West City is dam right rude to not only his customers but his staff as well, never smiles and makes it hard for a nice atmosphere.
Example Sunday relaxed morning ask for my coffees and said what I wanted and pointed on the menu, he said do not point or I will make a mistake.
Understand with masks on it’s harder, however there is a way of telling a customer.
Won’t go back in a hurry, I mentioned it to one of his lovely staff and they said he is always like that.
VIP member dissatisfied with his attitude, feel sorry for his staff, now I know why he has low reviews
|
|
Y
|
Yan Li on Google
★ ★ ★ ★ ★ I should have check its review before I visited this place. If I knew it has its own rules for VIP club card, I would not come, plus, their own rules were hidden under the reception table and only show you upside down(see my photo). To be specific, this one must see the plastic physical VIP card.
If you cannot honer Coffee Club's VIP card rules, do not franchise Coffee Club.
Starbucks rules are universal, I never saw any individual Starbucks are different other Starbucks.
Many people mentioned the manager is rude and English. I don't mind as English is my second language too, but hidden Terms&Conditions is not my second personality. However been in this country for many years (you opened your own business), it is time to accept and learn English, it will make your life have less difficulties.
So many people posted the male manager's photos and mentioned he is rude. I am not surprised. It is NOT a language issue, it is an attitude issue.
|
Write some of your reviews for the company The Coffee Club WestCity
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Cafe, Coffee shop,
Nearby places The Coffee Club WestCity
