The Fono Medical, Dental, Health and Social Services | Henderson - Henderson
3.4/5
★
based on 8 reviews
Contact The Fono Medical, Dental, Health and Social Services | Henderson
| Address : | The Fono Medical, Dental, Health and Social Services | Henderson 411 Great North Road, Henderson, Auckland 0651, New Zealand |
| Phone : | 📞 +98778 |
| Postal code : | 0651 |
| Website : | http://www.thefono.org/ |
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ABHIJIT KENAVDEKAR on Google
★ ★ ★ ★ ★ You need to have a crystal ball or predict to know when you will be sick. If you are sick and want to see the doctor today you will get an appointment on the 4th or 5th day until then just suffer or pray that your immunity kicks in and hope you get well. By the time your appointment day comes you are all right and the doctor prescribes you standard medicines even if you don't require it. This is the sad state of affairs. Plus if you complaint about this and raise your voice you get accused for abusing the staff.
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Vivienne Wilson on Google
★ ★ ★ ★ ★ Looking at your reviews. I am also disgusted with the way the fono treats people. I have been going for over 15 years and it was the nicest friendliest practice. I even left my old practice to go to the Henderson one. Pity you don't adopt the same friendly attitude that your fono hemist imparts. They are so helpful. All the staff there couldn't do enough to help and the guy who runs it is very pleasant and is always welcoming! Shame on you Henderson Fono
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Aleah Lutau on Google
★ ★ ★ ★ ★ Took my old man here (DENTAL) and the service was great!! Fast efficient and very attentive, in and out in less than 30mins. Dentist was also friendly.
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Vini Anson on Google
★ ★ ★ ★ ★ Not sure why Fono is taking enrolments. We didn't get appointments for our family for last one year. Everytime the waiting is 4-5 days. Not sure how can we predict kids accidents or sickness 4-5 days in advance. very disappointed. Hope someone looks into this matter and sort it out.
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Orlando Lee on Google
★ ★ ★ ★ ★ The doctors, nurses, admin staff and pharmacy are great but I've been left with no choice but to move to another practice because schedule to see a doctor always seems to be full all the time! It's always between 3-5 days wait! By the time I see the doctor, I already feel fine or don't feel the need to see one. Just unacceptable for me and my family, I also had to move my daughter to another practice just because it's impossible to get a timely schedule for anything.
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celia li on Google
★ ★ ★ ★ ★ I participated in the covid-19 vaccination today, this is my second time. They said there is a gift card for the gift.
People who go at the same time will be given a different cards. It was the same as last time. They can put the government money in their wallets.
when u go there, u watch carefully, u will get the same result.
i have the photos, how can i do next?
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Jr A.M (Da #BBoe) on Google
★ ★ ★ ★ ★ I dont recommend going there for Dental appointment. They still haven't reply back on my email asking about any news regarding my last visit, which was about me complaining about my denture pointing outwards. If you go there with the expectation that they'll understand how important it is for us who has missing teeth to finally have the money do improve the only thing that makes us feel ashamed then sadly they're just gonna play around with you. I've saved up to get the money to pay for my new denture. But now it turns out to be a waste of my sweat. They took advantage of the fact that they're a Pacific dental and a it's affordable. IHope you all will reconsider attending them. They claim to know best, however, it's not them that's wearing it, It is us.
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Aj on Google
★ ★ ★ ★ ★ Have moved my family to another clinic due to a number of issues:
- Facility space - Have had to park a couple blocks down almost every time I come in. Car park is usually filled with The Fono marked cars. So good luck if you want to park on-site. Your best shot is parking up at Pak n Save or at Harvey Norman. Not ideal when you have elderly parents or young children to take.
- Booking - Ridiculous! Whenever I call to book an appointment the next available slot is either a week or two out. Common issue I see in the reviews. I understand medical staff are under a lot of pressure, but what are management doing about this?
- Staff - Nurses were backstabbing other staff members whilst I was in the room. Unprofessional! Also Dr. Malia Funaki is probably the worst doctor you could ever go to. She was rude, didn’t communicate nor ask for consent before approaching me for a medical examination. My sister who went to see her couple months ago experienced the same treatment. Would not recommend seeing her.
- On a plus - Doctor visits are affordable compared to other clinics so very convenient for families who are struggling financially. If you have no other option but to stay with The Fono Dr Lu'isa Fonua-Faeamani has been amazing!
Hate to leave but it’s best we join a practice who are able to either do walk-ins or same day appointments.
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