The Instillery - Freemans Bay
4.5/5
★
based on 8 reviews
Contact The Instillery
| Address : | The Instillery 43 College Hill, Freemans Bay, Auckland 1011, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 1011 |
| Website : | https://www.theinstillery.com/ |
| Categories : |
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Michael Hoole on Google
★ ★ ★ ★ ★ |
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Derrick Rodrigues on Google
★ ★ ★ ★ ★ |
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afb nfz on Google
★ ★ ★ ★ ★ |
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Paul Lyons on Google
★ ★ ★ ★ ★ Great service experience and results above our expectations
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Will Smith on Google
★ ★ ★ ★ ★ Best IT support company for small to medium sized businesses in NZ
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ouroesa on Google
★ ★ ★ ★ ★ Worst IT company I have ever dealt with. Support staff is useless and can't assist with even simple issues (Like setting up e-mail on outlook for Android). Took them 3 days to simply activate MS Office on a PC (We had extra keys, they simply hat to retrieve it and activate Office. Furthermore, took them 33 days just to check if we had an extra Windows key and collect a PC to install the Windows on (Which they call a rebuild fro some reason, should be a reinstall, no building of nothing.) and then they did not return the PC on time because the 'person who was supposed to do it called in sick'; they had the PC for 3 days. Windows installation takes 30 mins and backups etc should take no longer than an hour. No communication, horrible service and lack of basic knowledge.
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Shane Dawson on Google
★ ★ ★ ★ ★ I've been waiting for more than a month for some hardware components.
This, despite several emails and telephone calls.
It even included a promise by the organisation that the products would be delivered 'the very next day'.
At this point in time, their sales people could not be bothered returning my calls/voicemail.
In today's day and age, how can a company afford to care so little about customer service?
I don't even want to begin to imagine the way this organisation treats 'higher-paying' customers, if this is the way they treat smaller clients.
Taking my business somewhere else!
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Alex Tjahjana on Google
★ ★ ★ ★ ★ Great company with great work culture and awesome people. Great team of friendly, caring, knowledgeable, supportive, and very helpful people. Very innovative in cloud technologies and modernisation. Nice office, located close to Victoria Park.
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