The Little Big Tree Co - Harewood
3.9/5
★
based on 8 reviews
Contact The Little Big Tree Co
| Address : | The Little Big Tree Co 489 Sawyers Arms Road, Harewood, Christchurch 8051, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 8051 |
| Website : | http://www.littlebigtreecompany.co.nz/ |
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Amy Fraser on Google
★ ★ ★ ★ ★ Implementing the vaccine pass when they don't have to. Will never be supporting this company again.
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Russell Lane on Google
★ ★ ★ ★ ★ Extremely rude staff! Unhelpful. Would not help me select plants as busy chatting to each other.
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ando tatuando on Google
★ ★ ★ ★ ★ 45% of workers suffer from work related stress and the person who answered the phone today was definitely one. Terrible service and very rude, don't bother calling with a question or an order because they don't care. If he's that stressed I'd recommend taking some holidays or a trip to the hot pools because that energy is surely not good for the plants either. I'll take my business elsewhere.
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Aruna Lakmal on Google
★ ★ ★ ★ ★ Have awesome range of plants to choose from. Seems quite pricey.
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Tina Catanach on Google
★ ★ ★ ★ ★ Went to purchase a tree to plant a mature tree for our 3 weeks old baby’s placenta and our miscarried baby. Trees are outside but still had to be vaccinated. Needless to say they’ve lost our business by discriminating their customers.
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Rob Van Lieshout on Google
★ ★ ★ ★ ★ I have supported this business for three years, unfortunately I've had a 50% success rate with fruit trees surviving let alone fruiting. Seems most of my trees have had some sort of leaf curl, or fungal infection, even after treatment they have failed. Recently asked very rudely for a Vax pass and was told to leave immediately. Beggers belief that an outdoor nursery would implement this policy and turn away regular customers?? I won't be back ever nor will I recommend to others a business that discriminates on what should be personal medical information. Are management aware that wellington hospital are postponing surgery as they have staff shortage due to covid illness? Three x vaxed and wearing masks, obviously the vaccine does not work so it's pointless requiring your customers to produce one.
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Priyanka Taunk on Google
★ ★ ★ ★ ★ Very disappointed with the customer service and the way customers are treated here. We were looking at plants in their nursery when a lady approached us out of no where and asked for a vaccine pass. Upon entering we signed in and were never asked to present a vaccine pass by another staff. The lady was very rude in the way she pointed out and told us to leave right away.
We were picked on out of no where. We wouldn't have had an issue if upon entering we were asked to show a pass. However after one hour in the nursery, it seems very strange how this business operates. We were outside with my husband wearing a mask and I have an examption. Being a week day their were no other customers in sight posing no more risk to anyone the perhaps being in a park. The staff lady was very rude through her words and body language. When we said that we were going to make a purchase she then appeared to be nicer as she knew she would make a sell. Shame on you for treating your customers with such disrespect. Your company policies should be reviewed as we posed no threat to anyone. This business does not have a vaccine mandate as it's an outdoor nursery not an inclosed restaurant! Perhaps the business needs to think about their policies, bit over kill for an outdoor space. More importantly training your staff to be respectful would be much appreciated.
We have no problems being asked for a pass it's how it's done. losing customers and thousands of dollars sadly will not be purchasing here in the future due to lack of respect for customers.
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Amy Milford on Google
★ ★ ★ ★ ★ It’s a shame with all of the negative feedback here, I have had nothing but fabulous service each and every time I have gone to Big Little Tree Co. I specifically head out of my way across the other side of town to go here because of their service, beautiful stock, and valuable advice. When I call, whomever picks up is always willing to give ongoing support and advice. Thanks Team! I will be back time and time again!
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