The Spa Shop - Koutu
4.8/5
★
based on 8 reviews
Contact The Spa Shop
| Address : | The Spa Shop 19 Geddes Road, Koutu, Rotorua 3010, New Zealand |
| Phone : | 📞 +7977 |
| Postal code : | 3010 |
| Website : | http://www.thespashop.co.nz/ |
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Nathan Bate on Google
★ ★ ★ ★ ★ Great customer service, communication was a little slow but in the end they went above and beyond. More than I could have asked for. Thank you very much, i will be back for my next spa.
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Charlie McElwain on Google
★ ★ ★ ★ ★ I found The Spa Shop after a lengthy hunt for parts for my spa. They were able to help where others had failed and despite being at the other end of the country were able to ship to me in a couple of days. Even split the order while other parts came into store so we could get the spa going again. Responsive and professional with gratitude to top it off !! Thanks team.
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Emily on Google
★ ★ ★ ★ ★ Highly recommend The Spa Shop, owner operated business with years of experience translates to fantastic customer service every time I’ve dealt with them. Looking forward to purchasing(eventually) a new spa from what seems to be Rotoruas most reputable spa dealer.
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Paul Measures on Google
★ ★ ★ ★ ★ Great service if communication was a little slow to start with, once we got the parts organised they were delivered the next day under warranty. These guys are great and the tech support just works what more can i say. my spa was down for 48 hours from time of breakdown to fitted replacement parts
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Rohan Knowles on Google
★ ★ ★ ★ ★ what an amazing experience we have had with The Spa Shop. We had never owned a spa until now. From purchase to delivery these were the staff were professional and extremely helpful. I would recommend them to anybody looking to purchase a pool new or secondhand. They have a full range of back up service , chemicals and water testing available on site . You can even buy amazing water proof speakers !! Summer or winter our spa has been a welcome addition to our house
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Tracey Feek on Google
★ ★ ★ ★ ★ We have had such pleasant dealings with Stuart from The Spa Shop. A series of unfortunate events lead to a new spa being needed in a shot space of time. Stuart went above and beyond to provide multiple quotes and helping us find the right fit for our family with the right spa to fit the space we needed. Within two days we had a spa ordered and a speedy delivery with placement onto an elevated balcony. Stuart continues to provide ongoing advice and communication even after delivery, nothing is ever too much. Highly highly recommend Stuart and the team at The Spa Shop!
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Tamara Burnnand on Google
★ ★ ★ ★ ★ Definitely worth the 5 stars. Very fast communication and reply’s and very friendly. Products were great. Brought refurbished spa. The spa kept tripping once turned on and the follow up to help get the spa up an running was the best service I’ve ever had. Has been running for 8 months now and still so happy with it.
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Te Makao Bowkett on Google
★ ★ ★ ★ ★ Sally-Anne is the bomb! She gets what you want and won’t let you down, she’s relentless and demands that the suppliers deliver. Fantastic service and top line products, thanks so much! We love our spa. Thanks to your lovely team members who work alongside you. Really appreciate your help and recommend your shop always! Cheers Makao and Bob.
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