The Urban Butler - Auckland CBD
4.3/5
★
based on 8 reviews
Contact The Urban Butler
| Address : | The Urban Butler 17 Albert Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 + |
| Postal code : | 1010 |
| Website : | http://www.urbanbutler.com/ |
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Alice Nelson on Google
★ ★ ★ ★ ★ Stayed at the most beautiful apartment over the weekend. There were expansive 5* views over the whole of the Auckland harbour, the apartment was immaculate and the beds are definitely amongst some of the comfiest I have stayed in. Jon was a brilliant host and made the check in so easy and was really helpful with any extra queries. All in all, would definitely recommend!
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Dan Dascalescu on Google
★ ★ ★ ★ ★ This is for the Shed 20 Apt 8: spacious and functional apartment in a great location, with very easy check in and responsive management company, though I didn't have any issues that needed assistance. Pretty quiet - some occasional outside noise but closing the balcony doors greatly reduced it, and there was no noise from the neighbors at all. The fridge is quiet, and also enclosed in a wooden cabinet.
Had some cleanliness issues on arrival, which Urban Butler acknowledged. (See photos - pilling carpet that needed another round of vacuuming) Other than that, the furniture and flooring were a bit older than what I expected from the excellent photos, but nothing to really complain about, and the bed was very comfortable.
By the way, there's storage under the bed! I didn't notice that until a few days before leaving. The closet is small and there's stuff in it, but the bed had 4 large drawers underneath. There's also a large storage area above the closet, but it's 2 meters up and I couldn't reach it.
Internet was decent (10Mbps down, 13 up) and generally stable, with a few small hiccups. The kitchen had everything I needed, including items that other properties may lack: kitchen scissors, can opener, knife block, and reusable grocery bags!
All consumables were provided (trash bags, dish washing liquid, detergent, 3 rolls of toilet paper), and there was also a vacuum cleaner and ironing board. The checkin instructions were easy to follow, and Urban Butler included a helpful guide to Auckland in electronic format.
Would stay again.
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Barry Jensen on Google
★ ★ ★ ★ ★ Fantastic company, they understand how to get the best out of your property, how to ensure reviews sparkle, and guests return time and time again. - thank you Jon!
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Rebecca Smith on Google
★ ★ ★ ★ ★ We had a great weekend stay at Lighter Quay. The apartment was in a great position and handy to surrounding attractions. We loved sitting on the large patio and watching the boats come in and out. Bedrooms were rather small but it didn't matter much.
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wdav015 on Google
★ ★ ★ ★ ★ Jon and the Urban Butler were fantastic. Easy to deal with and very responsive and helpful. Would definitely recommend if you are looking for a short term rental or holiday rental in Auckland.
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Jo Y on Google
★ ★ ★ ★ ★ Stayed with Urban Butler in one of their Pacifica apartments listings for our wedding in February. The apartment was a beautiful backdrop for our getting ready photos and the team truly went over and above to make the day go smoothly for us. We didn't want to leave! The Urban Butler team even presented us with gifts and hand written card.
Thank you again, especially to Christie and Jon!
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L H on Google
★ ★ ★ ★ ★ Several things that was important to us:- (a) travelling during CoVid with ever changing rules, TUB, had a policy that was more than equitable, (b) prior to arrival, instructions were crystal clear and well illustrated, (c) on arrival, the apartment (2 bedroom & 2 bath), it was clean and the apartment was bright and face Victoria park, (d) during the stay, TUB kept in touch with us to make sure we were comfortable, and (e) on departure, TUB made sure we were okay with the arrived timing that was made earlier. I would highly recommend TUB and this apartment and thanks for a lovely stay in Auckland
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Scott Russell on Google
★ ★ ★ ★ ★ A great experience with Urban Butler in their property overlooking Victoria Park, Auckland. A smooth booking and check-in process and helpful team, I will definitely use them again. I know they have a high standard of cleanliness and presentation of their executive accommodation.
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