Toothpick Dental Hygiene Clinic - Ponsonby
4.9/5
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based on 8 reviews
Contact Toothpick Dental Hygiene Clinic
| Address : | Toothpick Dental Hygiene Clinic 58 Brown Street, Ponsonby, Auckland 1021, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 1021 |
| Website : | http://www.toothpick.nz/ |
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Cris Brodie on Google
★ ★ ★ ★ ★ Great service, very thorough and very professional. Ursula is not only very experienced and extremely good at her job, she is also very caring, ensuring the client is comfortable at all times during the treatment. You leave feeling like a valued customer and with a full understanding of any issues Ursula might have identified during your visit. At Toothpick you are definitely not “just another appointment”. She even called the next day to check how I was doing. Highly recommended!
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Anna Zhucova on Google
★ ★ ★ ★ ★ The most painless dental experience in my life in every way -Ursula's service was delightful before, during and after the examination. Clean results were better than I expected.
It's obvious Ursula really cares as she made sure I was looked after, comfortable and appreciated, encouraged and gave confidence in self-care, and was patient and engaged with my many questions and concerns. I learned so much about healthy teeth from her!
Definitely recommend!
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Natalie Robinson on Google
★ ★ ★ ★ ★ I highly recommend Toothpick Dental! Not only did Ursula do a remarkable job cleaning my teeth, she also taught me a lot about how to properly clean my teeth for ongoing good oral health. Thank you so much, I look forward to my next visit.
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Paige Green on Google
★ ★ ★ ★ ★ Just had my first visit with Ursula and my teeth look and feel amazing! Ursula is lovely, professional and definitely knows her stuff! She made me feel welcome and comfortable throughout my treatment and gave me some really useful advice and tips for home care. Cannot recommend more highly!
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Tara McGoldrick on Google
★ ★ ★ ★ ★ I came to see Ursula for my second appointment the other day. I cannot thank her enough for spending just an extra 5-10 minutes with me at my first appointment to show me the proper way to brush my teeth and use floss far more effectively, it really has made a big impact for me! She was always very careful and let me know what she was doing every step of the way and had some fun science facts too. I would highly recommend coming here if you need your teeth done. Thank you!
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Marshall Whitehouse on Google
★ ★ ★ ★ ★ I hadn't been to the dentist in over 10 years and I was a little concerned that I would be judged for that, but Ursula was very kind and understanding. She offered great service and I left with far cleaner teeth, a better understanding of how to properly clean and car for my teeth and gums, and confidence to not wait so long for another dentist visit. I would definitely recommend Ursula to anyone who wanted a professional, comfortable and welcoming dental visit.
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Hannah Poole on Google
★ ★ ★ ★ ★ Amazing service. Ursula spent the time educating me and checking my understanding so I can have better oral hygiene (instead of a lecture/telling off like I’ve experienced elsewhere!). The clean was the most pain-free experience I’ve ever had at a hygienist. The price was extremely reasonable especially considering the attentive service and time spent. Thank you!
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Rachael Law on Google
★ ★ ★ ★ ★ Okay.
Teeth were definitely cleaner leaving prior to entering. But I felt uncomfortable with the over-bearing pressure to book again. When informing her that I was intending getting my teeth straightened in the near future, she told me dentists or orthodontists won't touch my teeth in the current condition and that I must come back to see her for another clean. It seemed extremely over the top, over bearing and 'panicy'. I made a booking with an orthodontist a day later, who said my teeth were absolutely fine in their current condition. She even went as far as emailing a different dentist or orthodontist (presumably her friend) to 'prove me wrong'.
Something felt odd about this experience and I'm not entirely sure what it was. If it was to get me back for extra business I understand - however going about it the right way works wonders. I felt pressured and overall judged. When asked to demonstrate how I brush my teeth, I attempted to show her, but apparently it was completely wrong and the toothbrush was snatched from me even though I only tried for a couple of seconds. The experience was just overall odd, and I felt unwelcome. I'd rather go to a more mainstream place for something more consistent and expected.
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