Totally Psyched - Takapuna
3.7/5
★
based on 7 reviews
Contact Totally Psyched
| Address : | Totally Psyched 51 Hurstmere Road, Takapuna, Auckland 0622, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 0622 |
| Website : | https://www.psyched.org.nz/ |
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Tessa Watson on Google
★ ★ ★ ★ ★ |
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TRISHA Delamore on Google
★ ★ ★ ★ ★ |
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Michelle Kora on Google
★ ★ ★ ★ ★ Parents. We have vulnerable children and if commuication is agressive invoicing ($6000 all paid over 6 months) and seems out of balance with reports (nothing until I sent a demand letter) and feedback is difficult, try for a second opinion. It's the best thing we ever did. Happy child, happy parents and a more holistic approach elsewhare has worked wonders. The 2 stars are for the two reception staff who came and left during that period.
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Leon Kirkbeck on Google
★ ★ ★ ★ ★ Helped with an accurate diagnosis of our son, and it has helped him immensely. They are kind, caring and professional. I have recommended them to family, who have had the same experience.
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Michelle Walshe on Google
★ ★ ★ ★ ★ I have nothing but fantastic things to say about Totally Psyched. It's an incredibly supportive environment with lovely staff who are very knowledgable and make the kids feel safe and listened to. They genuinely care about the kids and give them great tools to support their wellbeing. My son with ADHD is really happy to go because he personally gets so much from his visits.
Can't recommend enough.
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mark jabba on Google
★ ★ ★ ★ ★ It's your child - don't settle. I don't believe that fancy consult rooms and high hourly rates are a substitute for treatment that lacks insight and attention - compounded by what often seemed to be over extended staff. Focus less on the $ clock and more on providing relevant support for those families and children that truly need the assistance.
We often come to you for support not yet accessible through public services whilst we desperately try to better understand the issues affecting our children. Having expensive therapies suggested within the first few sessions without truly understanding your patient seems premature and inconsiderate.
For our family to leave your practise after 8 months and then very quickly thereafter receive a public assessment that deems your child as a priority for the DHB & other support services, leaves me feeling like your services failed us.
But hey - the rooms are pretty.
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Deborah Taylor on Google
★ ★ ★ ★ ★ Enquired about services. Had initial email correspondence with an Admin staff member (Michaela) who was lovely and prompt and we agreed seeing an educational psychologist for my daughter was most appropriate and the wait time was only a matter of weeks. This followed by a call from Imogen who was lovely and very helpful and advise I would receive a consent form and quote by the next day (Tuesday) and again mentioned the wait time was only a matter of weeks. Tuesday came and nothing. Called reception on Thursday and spoke to Karen who had to look up my file and then advised I'd received the forms that afternoon (yet to receive them). When I asked the reason for the delay, Karen changed her tune and suddenly had an attitude and was all flustered and blamed the government (??). She followed by very happily advising me that I wouldn't be seeing the educational psychologist until 2022. This has ended up being a very disappointing experience especially when I was recommended Totally Psyched through another industry professional who has previously worked with some of the specialists.
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