TRACKNET - Lakefront
4.4/5
★
based on 8 reviews
Contact TRACKNET
| Address : | TRACKNET 77 Manapouri-Te Anau Highway, Lakefront, Te Anau 9679, New Zealand |
| Phone : | 📞 +97777 |
| Postal code : | 9679 |
| Website : | http://www.tracknet.net/ |
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Bernadette Cruz on Google
★ ★ ★ ★ ★ Awesome drivers Jan, Allen and Nigel! Every single one of our drivers was amazing. Great service! Even dropped us off at our hotel since was dark and up the hill. Also punctual and busses clean! Highly recommend!
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SC Liew on Google
★ ★ ★ ★ ★ We had a single car accident on 25/09/2019 and needed to return back to APEX Queenstown branch ASAP to discuss a replacement car. Right after an accident we are lost and have no idea how to get a reliable transportation back to QT. Thankfully Lakeview holiday park advice us to look for tracknet, the staff after knowing our situation they look even more worried than us and immediately offer their help. It is still winter low season at quiet town Te Anau and there isn't many transportation services running, still they try their very best even calling 3rd party service (which they will not earn a single cent) to help us find a transport back to QT that day. Sadly there is none on that day and we will need to stay one night at Te Anau Lakeview holiday park, and fortunately tracknet offer us a bus service to QT next morning at a budget price NZD98 2 person rather than taking expensive taxi.
What astonished us the next morning is we are the only 2 pax to Queenstown and this mean it will be a private charted bus for us, yet tracknet didn't cancel or request a higher price and proceed on schedule normal bus service (which from the way I look at it is totally non profitable). Thank god we met such wonderful people at tracknet friendly and helpful local kiwi, this truly minimize our trip disruption and cost after a car accident. You guys are amazing and made NZ kiwi proud.
Our car rental company APEX however displayed otherwise didn't wanted to provide any help or assistance, only to insist that we find our own way return to Queenstown branch to discuss the replacement car ASAP. But in the end when we managed to get back to their office at QT, only to report and file in accident report. No sympathy no compassion no help no mercy at the end of accident report just tell me no replacement car, no discussion of it at all which in the 1st place they said that we'll discuss it at branch office? Really disappointed with APEX car rental and will not recommend APEX at all.
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Dilip Sukha on Google
★ ★ ★ ★ ★ Drivers and staff were outstanding, friendly, helpful and entertaining. "Coaches" were small, old, cramped and very uncomfortable. 5 stars for staff, 1 for coach, average 3 stars.
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James Mrobbie on Google
★ ★ ★ ★ ★ Used this service a few times between Queenstown, te anau and manapouri, it's a little more cost than the bus but it goes straight to manapouri so more convenient and faster, also the intercity is a shared service with a tourism operator so you have to listen to the driver babbling on all the way to te anau, which is ok the first time...
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Falan Howe on Google
★ ★ ★ ★ ★ Used Tracknet for shuttle service to and from the routeburn track. Knowledgeable drivers, accommodating, efficient and vehicles very clean and comfortable. I will definitely use them again.
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Sara Wang on Google
★ ★ ★ ★ ★ I can not rate Tracknet highly enough.
We had to make changes to our booking pre-departure and the team was extremely responsive and accomodating to our needs.
During our trip we had to make last minute changes and we were so impressed with the response time and the efficiency that Tracknet displayed. 10/10
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Karan Thareja on Google
★ ★ ★ ★ ★ My first time dealing with Tracknet, and the overall experience was just awesome. I initially booked my Milford track with these guys, and when I found out they also offer transportation service between Queenstown and Milford, I ended up making some more bookings with them and also recommended them to the other 2 people in my group. Keep it up guys. I will see you guys again soon.
Ko Kelvin no Te Taitokerau
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Julie on Google
★ ★ ★ ★ ★ Great friendly drivers - the Tracknet team were excellent and provided us with a great network to access the Milford Track. Took the hassle right out of the trip - caught bus from Queenstown to Milford Track - stayed in Te Anau with a return to Queenstown - this included a complimentary Milford Cruise which was much appreciated by us hikers - totally recommend the Cod, Chips and beer on board the cruise. We definitely would use their service again for other activities and walks in the area. As the team said why would you get in and drive after completing the Milford Track it was so nice to sit back relax and take in this most beautiful area of New Zealand. Keep up the great work Team :)
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