Turners Cars Penrose Great South Rd - Penrose
3.3/5
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based on 8 reviews
Contact Turners Cars Penrose Great South Rd
| Address : | Turners Cars Penrose Great South Rd 1008 Great South Road, Penrose, Auckland 1061, New Zealand |
| Phone : | π +88877 |
| Postal code : | 1061 |
| Website : | https://www.turners.co.nz/ |
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Roxann Nolte on Google
β β β β β Mike Isgrove is a Legend, extremely professional and helpful. The whole team go out of Thier way to make sure you are happy and leave with your dream car ?
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Andrew Pan on Google
β β β β β I was looking to trade in my car. I booked a car appraisal at 2 pm and didn't get seen until 3 o'clock. The team said they were going email me with the appraisal results and I never heard from Turners again. Very poor service !!!! Also very rude !!! I do not recommend trading in your car with this car dealer !!!
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Alec James Day on Google
β β β β β They showed up late for booking, after I drove 1 hour to get there, seemed annoyed that I was there, was very unprofessional in the way he went about talking to me about the vehicle, then proceeded to offer me half market value, so they can flip for market value, Almost doubling their profit, before even looking at the car. Then when he does go look at the car, he gets in and revs to nearly redline for about 10 seconds. absolutely disgusted and I was taken as a joke when I discussed further, then proceeded to tell me I have raced the car since the wof (wof was 6 days prior) did not tell me on the phone that a vtnz wof done on the day off inspection was the only option, absolutely shocked with the customer service especially from a much older gentleman, would not recommend to anyone on their death bed (and also told me I will not sell my car if I list it elsewhere) turners need to re evaluate their advertising, as it is completely not at all like it is shown to be
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Roimata Wilkey on Google
β β β β β Went in for an appraisal on my car. Due to 'interior wear' and a latch of the boot not working, the appraisal guy had said that these issues and the fact that the car had done a 'huge milage' (126,000k) the car value was only worth $2k. I took it into a mechanics, got the latch fixed for $360 and then sold the car for 6.9k. DO NOT trust these appraisals and best to sell your car by yourself as they definitely rip you off.
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Junior Hopini on Google
β β β β β The service from Isaac was great. My girlfriend came in looking for a VW GOLF and unfortunately the VW she test drive had issues. But instead of being a pushy salesperson Issac was truthful and said the car needed a service. Later on he rang to say the car was taken off the yard. I think if this was any other dealership they wouldβve tried to sell the car as is. So thanks so much Issac for your awesome service and honesty.
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Laurent sok on Google
β β β β β This is unfortunately a negative review.
I booked an appraisal appointment End of December because I would be leaving NZ end of January and needed to sell my car.
The sales consultant was 30 minutes late to our meeting and provided an offer of purchase below market price which I agreed to take anyways.
3 weeks later I went to Turners to make sure all was in order before the vehicle handover date mutually agreed.
I was advised by the same sales consultant that the price offering was no longer valid and needed to be reviewed - no reason was given, no new price given. I was highly disappointed and quite shocked by this unprofessional and unethical outcome.
Within the next 12 hours I was able to sell the car via other means, at the correct market price and well above Turner's proposal.
I would not recommend this Turner's branch and hope the company will review this situation for future improvements.
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Mueez (RobloxGameplayz) on Google
β β β β β Good man Robbie helped me get my first car, good condition car, great price, and spoke to me with respect, rest of the dealership judged me as if I was wasting their time, awesome customer service at any turners dealership great attitude towards customers and great Japanese imports! Recommended - Mueez
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Raj H on Google
β β β β β Got a good deal on a Holden Commodore.
Rob was great to deal with. Go see him, no BS.
Great communication, easy to deal with, puts customers first, very helpful with test drives to help us make the decision. Got the car regroomed and topped up in gas, was patient and took the time to explain optional upgrades (looked at a few cars prior). He did everything to help us make a great purchase.
Unfortunately the rest can't be said about other team members, booked a test drive via the helpdesk, turned up and someone went looking for our details and disappeared.. glad to have come across Rob.
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