TV Shop - As Seen On TV Showroom - Avondale
2.5/5
★
based on 8 reviews
Contact TV Shop - As Seen On TV Showroom
| Address : | TV Shop - As Seen On TV Showroom 686 Rosebank Road, Avondale, Auckland 1026, New Zealand |
| Phone : | 📞 +88 |
| Postal code : | 1026 |
| Website : | https://tvshop.co.nz/ |
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Bryan Debb Geerts on Google
★ ★ ★ ★ ★ Was fraudulently scammed by this company. it has taken me DAYS AND DAYS and I have had to make over 50 phone calls to the various 1800 numbers they provide - each person I spoke to advised that they are in a call centre in INDIA ... to get through I finally pretended I was a customer who just simply could not wait to buy a product and oh look I had some one who could speak to me immediately!!! funny that ...
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Veronica Reihana on Google
★ ★ ★ ★ ★ Hi I spoke to a customer service representative and first of all it was a Indian male who was quite pushy and repeated 6 times after I said I need to find my card and I said I'd call back but 6 times repeatedly telling me that it is ok and said that he'd wait for me patiently to find my card, and then I got annoyed so I hung up on the representative. 2minutes after I hung the phone up then he continues to call my number repeatedly. It made me feel like he was only after my card details so to me it felt like a scam or fraud. So I used afterpay online to buy the pain eraser combo. Be careful people don't trust these customer representative.
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Nadine Barnes on Google
★ ★ ★ ★ ★ Purchased a Pain Erazor last year and it's just a few months over a year old and it's fallen apart. It looks like it was just glued together and the glue has failed. Called TV Shop and spoke to someone in an overseas call centre who informed me that it's out of the one year warranty and they won't do anything to help me. I think it was probably designed to fail just out of warranty. It wasn't that cheap and worked well but is now of no use and I'm not sure that I want to deal with a company that uses overseas call centres to deal with their problems. I won't be buying any more products off TV Shop.
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Stacey Fuller on Google
★ ★ ★ ★ ★ HIGHLY disappointed! Appalling refund! Paid $100 to try 2 insta chills and filters! Cost $170 to send them back and got a $15 refund ,RIP OFF COMPANY WILL NOT BE BUYING FROM THE TV SHOP EVA! wish I had read the reviews on here first
Not even worth a 1 star
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Sarah Betts on Google
★ ★ ★ ★ ★ Customer service team is a joke. Have spent three days trying to replace a part off a fish harvester and every phone call i make or recieve i need to re give my details. No one has a clue whats going on. The original purchase is under my late Dads details so it's getting very difficult repeating this for what feels like the 10th time and still no closer to purchasing the replacement part.
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Carmen Fernandes on Google
★ ★ ★ ★ ★ This company is a big scam. When I called to order the instachill, my order was quickly taken and I received the instachill within 2 days. Now when I am unhappy with the product and want to return it, I am just been told that somebody will call me but nobody dies. I have made so many calls and just fed up. I am worried that my card will be charged and then I will again have to chase them for the refund. PLEASE DO NOT BUY FROM THESE SCAMSTERS.
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ryan naidoo on Google
★ ★ ★ ★ ★ I have to agree with many of the reviewers, very difficult company to deal with. Products do not work as promised by the online advertising. I tried to get a refund but I was refused due to their online fine print. My rating would be a zero star because one star is very generous
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Pirioa Ikurere on Google
★ ★ ★ ★ ★ One of the worst purchases that I've ever made. I will never make the same mistake again. I purchased a big Chill machine after being sold on the merits of the product on TV, and looked forward to receiving it because it was terribly hot in Auckland over the Christmas period and early days in the new year!! We needed something like it and I looked forward to getting it! When I received the product and began using it, I noticed right away the the air wasn't cool at all - it was warm and very noisy on the highest level! I also noticed that the air was not reaching parts of our lounge, and we only have a small lounge. The next step was to get my son's to buy bags and bags of ice to see if adding ice cubes to the water would make it colder, but it was to no avail. I have no issues with paying for a product that delivers exactly what it says it would do, but this product is rubbish and does not do what it says it would. Big mistake. It wasn't worthy of a 1 star at all.
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