VTNZ Kingsland - Kingsland
3.6/5
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based on 8 reviews
Contact VTNZ Kingsland
Address : | VTNZ Kingsland 384/392 New North Road, Kingsland, Auckland 1021, New Zealand |
Phone : | π +98 |
Postal code : | 1021 |
Website : | https://vtnz.co.nz/branches/kingsland/ |
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Yusuf Ibrahim on Google
β β β β β Absolutely horrible service.. the lady that was speaking to me was very rude like as if she didnt have her morning coffee or woke up on the wrong side of the bed.. she straight up hung up on me and I didnβt even finish what I had to say..
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Jovan Whelan on Google
β β β β β great service. Angela was a star. I hope VTNZ know how valuable she is. she really knew her stuff and was friendly and pleasant. this is my local VTNZ NOW. THANKS Angela (Front office admin)
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Anna Hill on Google
β β β β β I went for my wof, failed so I went and got all the repairs they asked for done. I didn't drive my car in-between going back to get my wof for the second time and they failed me again for things that were there the first time that didn't mention. It 100% felt like they just wanted more money from me for having to come back and resit a third time. And when I asked why the thinngs weren't on the list of repairs that needed to be done from the first fail the man was so patronizing and told me there was no way they wouldn't have been mentioned the first time i failed my wof but I showed him the list and he said they must have happened during the month that had passed which just wasn't true.
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Will Orr-Walker on Google
β β β β β Unbelievably lousy service. Staff were barking orders at myself and other customers and seemed to have listening problems as weren't taking time to listen to questions and didn't let me finish a sentence. Car failed WOF for a couple of reasons including an apparently broken front windscreen washer which was actually in perfect working order..... (would hate them to get it wrong on a more important part of the car). I'd like to think the other VTNZs are better but I honestly don't know why you'd go to these guys over a mechanic.
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Chicku Mathew on Google
β β β β β I got my full license to learners.
I have full car license before, I have been to this place.i approch this place for convert my full overseas motorcycle license to restricted class 6. Now I got both car and motorcycle as learners. It's ridiculous!!!!!
I got my license after 2 months when I passed the test, also made several calls and waiting time to get this. At last it's like this.
The customer service was also poor...
Wasting time my time and money.
Never recommended this place. ?????
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Purvesh Lad on Google
β β β β β Hopeless services. I will never go there again.
I was standing in queue for half-hour in hot weather then I was on counter and she checked my P endorsement form and said go and get the copies of your documents. I went home and got the copies and reached there then she said you have to stand again in queue. I said I already.
She said no. Then I went to New lynn VTNZ and the staff didn't asked me any papers. she just asked me for driving license and she did it.
endorsement
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Alejandro Perez on Google
β β β β β It's a busy place and staff is doing what they can to manage customers, but I only got the best of the best. Ladies behind the counter, chaps approaching people in the queue explaining and reassuring. In a scorching sun they even handed out umbrellas to offer shade. What's beyond 5 stars? 10stars!
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Kat Stephenson on Google
β β β β β I have been to both the wof and driverβs licensing desks (these are on opposite sides of the building). The desk clerks are very friendly and helpful, as are the team carrying out the checks. Yes there is a queue and you will need to wait a bit, maybe 20 minutes, but they never stop moving and working; they are just that busy. Be patient and courteous and youβll get excellent service in return
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