WAIHEKE CAR RENTAL ltd - WAIHEKE CAR RENTAL ltd Auckland - Waiheke Island
2.7/5
★
based on 7 reviews
Contact WAIHEKE CAR RENTAL ltd
| Address : | 3B Matiatia Wharf, kiosk Oneroa, WAIHEKE CAR RENTAL ltd Auckland - Waiheke Island, Auckland 1081, New Zealand |
| Phone : | 📞 +77799 |
| Postal code : | 1081 |
| Website : | http://www.waihekecarrental.co.nz/ |
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Bronson Shadlock on Google
★ ★ ★ ★ ★ Hi there, it was definitely booked with you so don't try denying it.
As per my previous review RE: Horrible to deal with, false claims which led to you charging (my friends credit card) before discussing the matter.. you need to sort it out and make it right!
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sandeep kayathi on Google
★ ★ ★ ★ ★ Cheating and untrusted people and poor service customer service
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Edd S on Google
★ ★ ★ ★ ★ Book with them so that we had a mode of transport for our youth and couldn't be happier with our choice. The 12 seater and large boot space was enough to carry us, our luggage and tents to go camping and explore Waiheke.
Would happily use them again if/when we go back to Waiheke.
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Carley Tremain on Google
★ ★ ★ ★ ★ Disgusting service. Pretty sure taking an unspecified amount of money out of a customer's account with no authority or notification is called Theft!!
Very unprofessional to take money based of an assumption by your company, with no prior conversation or evidence of any kind to support your baseless assumption of changing a Tyre. Which by the way we would of happily reported and paid for if this were true.
To be ripped off and treated so poorly by your company is inexcusable. You should be ashamed and I will not recommend this company to anyone ever.
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Craig Williams on Google
★ ★ ★ ★ ★ Don’t book with these guys if you’re wanting to be sure you get a vehicle on arrival.
Booked an 8 seater van online for a day on waiheke with friends visiting from out of town. Found vehicle, booked & paid online. Received booking email and pick up instructions. Looked like a hero.
Arrived to find there was no booking. Apparently it was my fault as the email I had received was not a “confirmation email” which I would have received if my booking was confirmed… which it was not. My booking had been cancelled as they had no vehicles.
Useless booking system and no real care from staff.
How about sending a cancellation email? Or just showing vehicles that ARE available online rather than ruining peoples plans?
Really bad experience. Never again.
Only upside was managing to find an amazing taxi driver who drove us all around the island, to man o war, and also back to his bar in Oneroa for afternoon cocktails on the deck with an amazing view.
5 star review to Dipak, and the team at Escape bar in Oneroa.
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Vicenza Porto on Google
★ ★ ★ ★ ★ Will definitely get a car from there again! The staff is very friendly and the cars are so clean. They were very busy but just like every other place in Waiheke on Saturdays! I've seen a few comments here and went to look at the emails I've received, it says thank you for your “booking request” and then afterwards you get a confirmation. Around covid times and short and staff around everywhere we need to support local and small business. Definitely happy to see this beautiful island in a beautiful car. BEST CAR RENTAL! Me and my family are so happy.
Have a good day.
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Porto NZ on Google
★ ★ ★ ★ ★ Located inside the Main Ferry Terminal Matiatia, New cars Models, Clean and Comfortable, a large range of options from a Manual Car Transmission to a Automatic Mini bus 19 seats.
Jeep Wrangler, Jeep Cherokee, Mercedes-Benz Convertible, Toyota Hybrid, etc... so a lot of options.
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