Washworld - Wairau Valley
4.2/5
★
based on 8 reviews
Contact Washworld
Address : | Washworld 62 Wairau Road, Wairau Valley, Auckland 0627, New Zealand |
Postal code : | 0627 |
Website : | http://www.washworld.co.nz/ |
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matt lees on Google
★ ★ ★ ★ ★ USER BEWARE!!
Terrible customer service!! And illegal refund policy!
Thier machine swallow $2 and the car was covered in foam... I hunted... found $1 then rinsed it all off frantically. Found the staff member and told him the issue. He got the $2 out and put it back in the machine. I told him I'd already washed the soap off and just wanted the coin back.
He offered me a token and said he couldn't give me back the coin...?♂️
I told him that's against the consumer guarantee act. He said he didn't care. Ok... well... I spend $10 a week there. Roughly $520 a year (likely more)! Guess who's never going back! You got it! Me.
Only $2 I know. But it's the principal of it! I can't buy a can of Coke with a washworld token can I....?♂️
Smug unapologetic staff!
Besides... the brushes are always below average anyway. I'll just wash it at home and save about $450 a year. No worries! Thanks for being so useless washworld! You've just saved me a nice little pocket of change all for the sake of $2. ?
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Jason Mann on Google
★ ★ ★ ★ ★ Hands down - best self service car wash in Auckland... For all types of vehicles... Good equipment AND vending machines with practical products that work and are very reasonably priced. 5 x Stars
⭐ ⭐ ⭐ ⭐ ⭐
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Jenny Sturm on Google
★ ★ ★ ★ ★ I've pointed out twice previously (to the attendant) that the wheel rim washers are inactive on their drive thru auto wash. Today I made the mistake of assuming that the problem would be fixed since my last visit. Drove through, came out the other side, still with black wheel rims. Covid has made people so hostile I didn't bother mentioning it, went home, and spent 45 minutes doing it myself. I won't go back.
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Jon Narrow on Google
★ ★ ★ ★ ★ First time use this car wash bay, it is important to know about, coins,cash, put inserted coin $1 - $2 each time you choose the soap, watering, raising, brushing cleaning, flashing water blast,nice cleaning station.
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Shaun Price on Google
★ ★ ★ ★ ★ Brush scratched the hell out of my car, I may as well have washed it with a pot scourer to be honest. Do not use the brushes if you value your paintwork on your car, you will regret it
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Behrooz Balaei on Google
★ ★ ★ ★ ★ I went to wash my car with the automatic machine last month. The machine didn’t have liquid, i tried to contact them online, sent a message, called a few times, didn’t reply or take the phone. Went there to say what happened, the stupid guy came to me without wearing mask, saying: “i guarantee that the machine never runs out of liquid”! Implying i was telling lie. It was unbelievable seeing someone believe that there is a machine that doesn’t go faulty or get malfunctioned.
Totally disappointed with their level of rationalism and communication.
I would never get back.
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Kasun Ranga on Google
★ ★ ★ ★ ★ Good self service washing centre.
No credit cards or Efpos accepted on site so you have to literally use the private ATM there to withdraw cash and use the coin machine to get change for the wash bay. Private ATM will charge you $2.50 service fee, which is not great.
Water pressure is not that great, no extra tools or brushes to clean wheels.
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Cole Scanlen on Google
★ ★ ★ ★ ★ Pretty good once you know how it all works, some people say the foaming brushes can scratch your car as they can collect small rocks. But I’ve never had this issue. Works fine. I never find the need to do all the extra steps just a 10min rinse, soap, foam and rinse gets the job done for me.
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