White Cross Dental - Henderson
3.7/5
★
based on 8 reviews
Contact White Cross Dental
| Address : | White Cross Dental 131 Lincoln Road, Henderson, Auckland 0610, New Zealand |
| Phone : | 📞 +9879 |
| Postal code : | 0610 |
| Website : | http://dentisthenderson.co.nz/ |
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Colin Mackenzie on Google
★ ★ ★ ★ ★ She got it. My tooth. Aaaaa feel much happier today great service.
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Wayne A on Google
★ ★ ★ ★ ★ Excellent experience. Treated so well by Linda Teo and her dental assistant while getting a tooth extraction. Assured me and explained everything that was done beforehand every step of the way which I appreciated. the receptionist was great too.
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Helencia Palota on Google
★ ★ ★ ★ ★ I went for a wisdom tooth extraction today. Level 4 lockdown. I had a great dentist (a guy forgot his name). I was expecting to pay over $400 but it was $350 very reasonable. The dentist offered me panadol and neurofin before the process and I believe this really helped because I had no pain Afterwards when the numbing sensation went away 5hrs later.
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Trinity Whyte on Google
★ ★ ★ ★ ★ Very disappointed with the way I was treated. The questions I asked regarding reactions to the meds they gave me got shut down and told it was something I was doing. Dentist Gayatri was rude. I was told by 2 seperate nurses that my final checkup was free (prior to this appt), so they made my check-up appointment. Due to recent Covid lockdowns, it was rescheduled 3 separate times (understandable). But, as i was leaving my appointment, I was told that I had to pay due to “it being during Covid” which I was not informed of prior. Only 1 nurse was lovely and made me feel good while leaving the dentist. I wont be returning here. Against peoples recommendations of not going here, i did, i wish i listened.
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Nita Te Tai on Google
★ ★ ★ ★ ★ I and my family would not come is it was not for sue she is amazing never once has she judged us totally committed because Sue …think she needs a pay rise dealing with us
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melissa graham on Google
★ ★ ★ ★ ★ EDIT on 16/11/2021: I am adding this comment after the fact…My daughter has been back to this same dentist to have her stitches removed. Before treating her again the Dentist had personally apologised to my daughter. My daughter said that the apology was genuine and I am glad that he did apologise.
A slightly calmed down Mother.
NOT F$&@@$ ACCEPTABLE!!!
My pregnant 20 year old daughter made an appointment for an extraction due to massive tooth ache for a week. She could not bear the pain. Coming into white cross dental she was treated by Dentist R Saini. Who told her the treatment would take 30 minutes. Her appontment was at 3pm and she had messaged me that the dentist had put the anaesthesia in and that she wouldnt be long. 3 and a half hours later!!! She was still in there, we phoned reception more than once to find out anything and no answer!!! so I went in to see if everything was ok!!! The dental assistant apologised and said that she had “called it” a few times but the dentist continued. At this point my daughter was off the seat and the dentist went to write a script. My daughter looked traumatised and had been crying. She said she felt everything!!! The drill!! The pulling!!! The stitches!!! She kept putting her hand up to her cheek and dentist would tell her to put her hand down. My daughter said her body was shaking uncontollably and the pain was the worst she ever felt in her life!
This treatment cost $480.00!!!
No apology from the dentist! No explanation.
The assistant was the only one concerned and no one listened to her!!!
Almost 4 hours of dentistry pain for a young woman 4 months pregnant is NOT ACCEPTABLE! My daughter already had trust issues with the dentist and now she is traumatised for life!!!
Not F$&$&$ acceptable!!!
Very very angry Mother!!!
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Bobby Wahi on Google
★ ★ ★ ★ ★ Very disappointed with service, my appointment was for 12.30 and my turn came at 1pm, it was very worst experience with Dr. Surbhi Patel was very rude and disrespectful, they charge 100$ for X-ray and 75$ for consultation but there is no treatment no relief from pain specially. highly unsatisfied with Dr Surbhi Patel’s behaviour with patient, the other staff was nice,
Please don’t waste ur hard earned money on southern cross because they charge more than the market.
Dr Surbhi Patel please talk nicely with patients and you know how you spoke to me, we pay our hard earned money
Thanks
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Ben Malu on Google
★ ★ ★ ★ ★ From the get go, the receptionists customer service was excellent.
Even more the dentist Gayatri, and the nurses Karen and Tatiana had made the removal of my wisdom teeth today the most comfortable dentistry experience I've had.
A+ service to them.
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