Z - Bryndwr - Service Station - Strowan
4.1/5
★
based on 8 reviews
Contact Z - Bryndwr - Service Station
| Address : | Z - Bryndwr - Service Station 52 Strowan Road, Strowan, Christchurch 8052, New Zealand |
| Phone : | 📞 +89 |
| Postal code : | 8052 |
| Website : | https://www.z.co.nz/find-a-station/z-bryndwr/ |
| Categories : |
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Les on Google
★ ★ ★ ★ ★ Friendly staff. Good forecourt shop too. Always neat and tidy.
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danieljgri on Google
★ ★ ★ ★ ★ They have amazing service and have really nice food if your on a road trip and need a quick something to eat.
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Danielle Hadfield on Google
★ ★ ★ ★ ★ Lovely ladies who usually work in the mornings with the before work rush went above and beyond the call of duty. Unbeknown to me my daughter had dropped a soft toy and left it there a good 3-4 weeks ago. This morning (Wednesday) was the first time I had been in since last year- they recognised me and gave me back the missing toy-and kindly gave us some marshmallows to share! It was a great start to the day! Thanks
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Stephen Clingin on Google
★ ★ ★ ★ ★ Clean forecourt,very pleasant women behind counter.
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Julia Lyttle (Jewlz8) on Google
★ ★ ★ ★ ★ Helpful staff but unfortunately no car wash on site. Place is clean and tidy.
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LS on Google
★ ★ ★ ★ ★ Great staff...thanks so much to the employee who kindly checked my car's water and oil. So kind ??
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Jeremy Taylor on Google
★ ★ ★ ★ ★ In my experience the crew here are some of the best in the South Island - although not the cheapest the stop here is clean, today and the staff here quick to get through long lines of customers (something some of the other Z stations could do much better on).
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Zane McKinnon on Google
★ ★ ★ ★ ★ To Whom this Concerns
I wish to make a formal complaint over extremely poor service received from your station located at 52 Strowan Road, Christchurch. The service station is adjacent to 38 Strowan Road, when I looked the service station up, I was advised that it is 52 Strowan Road, despite neighbouring properties being in the 30s.
I stopped in as I needed cash. I purchased $10 in petrol, waited in line and asked to pay for the petrol and for $15 cashback. I needed $35 and had already gained $20 from the cash machine in the service station. I was charged a $2.50 fee for this. I got $20 because I did not want to ask the cashier for too much money. I thought Z could actually accommodate customers, I am disappointed to learn that you cant!. The person who served me was female, Indian or Asian. This took place on Tuesday 4 January between 6:45 and 7:15pm, I did not note the time but this took place between those times.
I was told that "I cannot give you cash as its the holidays". If I had have known this in advance, I would not have shopped there. I definitely will not be going back. As I was leaving I noticed the person laughing at me as I left. She saw me go to the cash machine twice...Im sure she found that amusing! I thought Z staff had more class than this quite frankly! I am very disappointed as this person could have helped, she just chose not to.
I paid for the petrol (begrudgingly!) and went back to the cash machine to get another $20 (and incur a further $2.50 charge because of a Z staff member choosing to be unhelpful.
I am a regular at Z and have never had a bad experience. The unhelpfulness of this employee makes me reluctant to shop there again, I am now inclined to just drive past and look out for a Caltex, BP, Mobil, Gull, NPD, in fact anyone other than Z!
Yours Sincerely
Zane McKinnon
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