2degrees Bayfair - 2degrees Bayfair Girven Road
3.5/5
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based on 8 reviews
Contact 2degrees Bayfair
Address : | Maunganui Road &, 2degrees Bayfair Girven Road, Mount Maunganui 3116, New Zealand |
Phone : | π +777 |
Postal code : | 3116 |
Website : | https://www.2degrees.nz/ |
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Jacqueline Douthett on Google
β β β β β Pre-ordered a phone on 23rd Feb which was due for release 6th March. Haven't heard a word from the store as to whether it has arrived, (I am assuming it must be there seeing as a friend has since walked in and bought 1 from the Bayfair store) and no-one will answer the bloody phone when I call.
Finally get a hold of someone only to be told they are having trouble getting the phones. If they have the stock to sell to a walk-in , they should have the stock for preorders!
Still had no contact from the store and keep getting palmed off by 2-degrees customer service. Am currently being billed for the phone that I don't have and have received NO guarantee of receiving. Keep getting the covid-19 excuse. The fact of the matter is the phone was due on the 6th of March... The lock down began on the 23rd March and I have had ZERO contact from the store.
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E. A. on Google
β β β β β Just switched over from Spark. Spark had messed us around multiple times and were repeatedly unable to solve faults we had with their service. The transition to 2degrees was smooth and worked exactly as they said it would. That, in my opinion, is priceless. The last thing you want when changing phone, internet, power companies, etc. is for things to not go as planned. The fulla at the store was really good too. He answered all my questions with patience, as I sometimes repeated the question to make absolutely sure, and he was very friendly and happy to chat while he sorted us out. Iβm extremely happy I made the move from spark to 2degrees!!
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mel dods on Google
β β β β β Had the best service purchasing my new phone today even though its such a busy time they went out of there way to set everything up and change everything over.So impressed with the service thanks so much very helpful.
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Ted Ebbing on Google
β β β β β Unbelievable excellent service. Helped us choose a phone and expertly set it up for us while we waited. Like old fashioned service but so very tech savvy. Thanks 2 Degrees bayfare. Highly recommended
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Cassandra Joyce on Google
β β β β β Apparently they don't give free phones on tick anymore
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Greg Bellett on Google
β β β β β I was disappointed to learn that my wife was turned away this afternoon when she went in for technical assistance. We have purchased 2 x phones from this store and we both have 2 degrees pre-pay plans. My wife works at the Mall and it was an easy option to seek assistance however the young female assistant wasn't prepared to provide any advice whatsoever. Thankfully the problem was solved by the friendly and obliging assistant at the store that sells phone covers.
I'll be wary of 2 degrees going forward. It seems they're just like the other Telecommunications companies after all!
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Bob Christie on Google
β β β β β Be careful.they will not refund money to you, when they say they will.
Additional information:
I have been there to clear this up, and they said they would not do the refund. It's actually not even a refund..it is using my money from one number to my other number. It was a most disappointing response. I have brought them customers. Been loyal to the, and they take $17 from me. Not much ,I know, but it is still my money!
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Ravinder Paul (Rav) on Google
β β β β β Thanks team for sorting out the phone numbers for me, it had been a mission for almost 3 months.
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