AJ Stevenson - Remuera
2.1/5
★
based on 8 reviews
Contact AJ Stevenson
| Address : | AJ Stevenson 279 Remuera Road, Remuera, Auckland 1050, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 1050 |
| Website : | http://ajstevenson.co.nz/ |
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SJ Han on Google
★ ★ ★ ★ ★ I must say, the worst experience ever.
Agent Annette will tell you and promise you things and never get back to you. Not returned any messages, emails or phone calls.
You know whats worse? The head office receiptionist. Called to tell her what has happend to Annette and the things she promised that never happend, the receitptionist tells you not to shout at her (I was not mad at all) and hangs up on you.
This is the kind of person hired for the company to represent the company. Unacceptable customer service no matter where you are in the world, no matter the industry.
I felt bad in behalf of all the hard working people that actually have passion for the job and who actually work hard, because these people are ruining it for the whole industry.
If anyone is readying this, my advice to you from experience is never to go see A.J stevenson.
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bob2000and10 on Google
★ ★ ★ ★ ★ Totally incompetent agency, Annette is ignorant, rude and I believe bigoted against me because I'm gay. She told me in person she would be happy to let me the apartment then never replied again or gave an update despite repeated attempts at contact. Avoid.
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Tumoe afeaki on Google
★ ★ ★ ★ ★ The cockroach issue in the apartment I stayed in was horrible and they never sorted it til this day. Terrible service and really poor to deal with. Would never deal with Ivy again
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Parcelbox NZ LTD on Google
★ ★ ★ ★ ★ Wonderful experience. Annette took real care of me from the sale to the post service. We walked to 7 different apartments and she was blunt and transparent with her views on each rental based on what I wanted. Any issues with the property I lived in were taken care of by Steve. After the rental of 2 years, the paperwork and everything was done by them. Completely effortless experience. All people I interacted with at AJS were polite, friendly, and efficient. I went through 9 agents before settling with them - worth it.
Will absolutely go back to Annette for my next rental. A++
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Jan Franta on Google
★ ★ ★ ★ ★ Very bad experience, the agent whose name has been mentioned in the comments many times is rude, unresponsive and totally failed at conveying messages between tenants and landlords, which incurred substantial additional costs to both parties.
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Noriko Fujioka on Google
★ ★ ★ ★ ★ I am highly disappointed in dealing with this agent and lack of his professionalism. Upon viewing a rental property there was no further communication to notify me on the outcome of application.
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Refiti Manase on Google
★ ★ ★ ★ ★ Ive contacted them several times to sort out the cockroach issue that was in this apartment before i moved in. Ivy White keeps saying she will sort it out and nothing has come of it. I have now given my 4 weeks notice and I will NEVER deal with them again.
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Erind Hoxha on Google
★ ★ ★ ★ ★ Didn't show up. Told me later the viewing is postponed.
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