Auckland Dermatology - Remuera
2.8/5
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based on 8 reviews
Contact Auckland Dermatology
| Address : | Auckland Dermatology Unit GD/93-95 Ascot Avenue, Remuera, Auckland 1051, New Zealand |
| Phone : | π +999 |
| Postal code : | 1051 |
| Website : | http://www.healthpoint.co.nz/private/dermatology/auckland-dermatology/ |
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Scarlett Bradfield on Google
β β β β β Not sure why anyone would give a bad review here? The receptionists are always lovely when I rebook and Susan who does the laser is a absolute gem. Cost effective too.
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Kirk X on Google
β β β β β Do not go here. Will only make youβre face much worse. Has caused permanent damage. And further severe skin problems.
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Nuku Dempsey on Google
β β β β β I'm not the type to write reviews but my personal experience here was absolutely horrible. The receptionist at this clinic is impolite and goes out of her way to make you feel horrible. The average cost of a 10-15 minute appointment to get a prescription is $200, I was often shamed/looked at as stupid when I tried to ask for more information or clarification. Overall the interaction as well as customer service was not worth the money. The Doctors are really the best but every experience with the staff made the visits a nightmare.
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Linda Yong on Google
β β β β β Dr Diane is a very caring and good specialist οΌshe treated my daughter eczema when she had a big flare in December due to season change,my daughter skin condition had changed greatly and she is able to sleep well without scratches her skin
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Eugene Kim (Geno) on Google
β β β β β Terrible. Lazy receptionists are allergic to answering the phone or giving any sort of prompt response. I'm talking 10+ attempts to speak to a person. The doctors are fine, but if you want reasonable service for your exorbitantly priced appointment I recommend literally anywhere else.
I am coming back to this review with a post level 4 experience to solidify my one star review. For what it's worth Nick Turnbull was excellent. Professional, efficient and with his help I got my skin under control. It feels like the reception staff have a general disdain for the people who are patients here.
I had a message, asking if I wanted to do a phone call or zoom call for my upcoming appointment. I rang back and of course I got an answer message, then I tried again and got the machine, then again and got the machine. And eventually I left a message saying I'll let them get back in touch with me, to rebook with the hopes we are in a lower level. The appointment in question was mid september. They have not contacted me back. I guess when you charge such heinous prices you can afford to pick and choose what patients you want. Luckily for me, my skin is under control now. I will never be recommending this place, but if the topics of skin, specialists, being overcharged, bad service, unfriendly staff or general laziness and negligence ever come up, I'll be sure to mention Auckland Dermatology.
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Kaye Walters on Google
β β β β β Dr Nick Turnbull has helped me in every way he is kind caring and explains everything. Reception can be hard to be answered but this morning they answered my call . Which was marvellous and were very helpful.
I recommend Dr Nick Turnbull for anyone suffering eith dkin problems
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Shona Mclean on Google
β β β β β I've been a patient of this clinic for about 14 months. Each visit, I leave dissatisfied with the treatment plan and or lack of. Today, after my appointment, I left in unconsolable tears, and the tears started when I reached reception to make follow up appointment. They asked if I was ok. I said, no, I'm not ok. Would I like a seat? No, I just want to get out of here. My GP over the phone sorted all the medications I requested and needed for a severe condition. My dermatologist refused to prescribe for me, except for the usual stuff, which he knows, doesn't work for me. Go figure??
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Terry Evans on Google
β β β β β I see many of the negative reviews are specifically highlighting reception as the reason. While I can't weigh in on that, I do think Dr Nick Turnbull deserves accolades. He's professional, friendly, tactful and thorough in his assessments, and he ended each session with a recap of what was checked and why.
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