Autograph West City - Henderson
3.5/5
★
based on 8 reviews
Contact Autograph West City
| Address : | WESTFIELD WEST CITY SHOP S236/7 Catherine Street, Henderson, Auckland 0612, New Zealand |
| Phone : | 📞 +988 |
| Postal code : | 0612 |
| Website : | https://www.autographfashion.com.au/ |
| Categories : |
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Karen Magorian on Google
★ ★ ★ ★ ★ Lousy return customer service for items brought online. Only store in NZ not open on Monday, new hrs only posted on door of shop. Website says open Sun & Mon Returned again today only to be told they dont take Non Autograph label returns at the NZ store Yet Autograph sell these products through their website. They have to be posted to Aus Will cost as least a 1/3 of cost of my purchases Wont be buying from Autograph again. So disappointed
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Jefa on Google
★ ★ ★ ★ ★ Purchased online clothing. NEVER AGAIN! Its been over 20 working days and still nothing. DO NOT PURCHASE online from Autograph. Ive asked for a refund, we'll see how long that takes. What a bloody joke!
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Bronwyn Keller on Google
★ ★ ★ ★ ★ I’ve had two online orders go wrong the first one I just gave up on the second one, the all centre told me I could print out my order that was wrong take it into the shop and they will exchange it. printed it out took it into the shop they took all the stuff that I got extra that was not mine I had not ordered that was wrong and to the lady in the shop told me I had to ring the call centre to figure about my missing, which was two bra’s and a pair of pants she made it sound like I was lying to her which I was really not pleased about and said sorry but there’s nothing I can do - what a waste of my time call the call centre that they told me, no that’s not right that should never of happened, the shop has closed off your order as done we can no longer do anything - I’ve lost out, a whole waste of my time never ordering from the shop again.
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M Langi on Google
★ ★ ★ ★ ★ Update still haven't recieved my items and it is now the 18th of Dec doesn't look like I will recieve it before Christmas and no response from their customer service teams!!
Ordered my clothes on 1st Nov and it is now the 8 Dec and I still haven't recieved my items. It states it will arrive in 14 working days but still waiting. If you can't deliver then refund our money. Will not order from Autograph website ever again and their customer service is non-existent buyer beware
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Lynda Fahey on Google
★ ★ ★ ★ ★ Always great. Lovely clothes. Shopped with the brand for a number of years
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Shirley Wright on Google
★ ★ ★ ★ ★ No relationship to their Au website as very few clothes crossover. Stop stocking at 26. Great person running shop, very welcoming and helpful.
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Fiona Jordan on Google
★ ★ ★ ★ ★ Finding nice, affordable plus-size clothing in New Zealand is a bit of a nightmare, but thank goodness for this shop! The shop assistants are always friendly and helpful, and they have genuinely nice clothes for those with curves. I had such a great time here over the weekend - what a superb sale! It's my favourite clothes shop in NZ and would definitely recommend you check them out.
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Daniela Elbehairy on Google
★ ★ ★ ★ ★ The Autograph is not what it used to be few years ago, now only poor quality clothing at huge prices. Just paid a visit to WestCity branch and I couldn't find anything ok to buy. Very dissapointing experience!
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