All Out Customs - Henderson
3.5/5
★
based on 8 reviews
Contact All Out Customs
| Address : | West City Mall, All Out Customs shop 142/7 Catherine Street, Henderson, Waitakere 0612, New Zealand |
| Postal code : | 0612 |
| Website : | http://www.allout.co.nz/ |
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Em Dub on Google
★ ★ ★ ★ ★ Bought a plain hooded jumper from here on Saturday there was a hole in the arm I noticed later that day though so I couldn't return from poor stitching I guess what a real disappointment you should check your merch before putting it on the racc so customers don't go thru this
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E A on Google
★ ★ ★ ★ ★ Bad customer service, only 1 person who deals with the printing hewasnt very helpful. Place itself was too cluttered
Ended up going to the printing place down from it the young lady there was very helpful and printing plus t-shirt was cheaper.
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Lauv2003 on Google
★ ★ ★ ★ ★ Upon redeeming a couple of $50 gift vouchers, the cashier expressed that the system showed that one of them had been "used". Staff did not provide me with other alternatives as to why my card was showing invalid. I had to demand further investigation and time to speak with the manager/owner.
In addition, I presented my receipt and staff used this AGAINST me. Claiming the receipt confirmed that I was not sold a dud and further indicated funds had been "used".
This staff member had already made up his mind that I had used the gift card. I base this on his demeanour and lack of professionalism. Snarky remarks such as, "I'm not saying you spent it. But, the system does not lie". His lack of empathy aggravated me. Firstly, I drove 54km to be insulted. Secondly, my nephew was excited about the tops he had chosen. Lastly, I was confident their system was flawed!
However, after so much pleading, he rescanned my card. This time, the system revealed that my giftcard was valid. The cashier found this new development amusing - making statements that contradicted everything he had based his decisions on earlier. From, "our system does not lie", to "mistakes happen ma'am, you saw what popped up when I swiped your card".
In general, human and technical errors are inevitable. However, this staff member's judgement was clouded by his personal bias.
I recommend using CASH or EFTPOS upon purchase to avoid both disappointment and discrimination.
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Bad Gyal on Google
★ ★ ★ ★ ★ Very lovely staff who help out and have great customer service ?
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Phoebe Sao on Google
★ ★ ★ ★ ★ Very bad customer service. I haven't been to this store before. Loved the All Out store that was in St Lukes Westfield until it closed. Staff were always helpful.
This store was a downgrade. Guy was rude, didnt say hi. I asked about a specific t-shirt stating the pink colour and in 2XL. He then said what colour and size and I said again, pink 2XL. Are you for real? Did you not hear me the first time. Should be zero stars. Won't be going there again. Brush up on your customer service skills or find you a new job. Never going there again.
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Just Tina on Google
★ ★ ★ ★ ★ The guy working was very rude. I asked if they had the tshirt I wanted in Khaki. He then goes to the back, grabs one that's still packaged, and scans it at the counter so i can pay for it. He didn't even ask me to make sure if thats what i even wanted. I then say 'can i try it on so that i can confirm sizing' and he grunts, says nothing at all and whips the changing doors open. I felt so unwelcomed and wished i hadn't stepped in at all.
Will not be coming back.
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A nonymous on Google
★ ★ ★ ★ ★ The girl that works here is lovely to deal with but the guy on the other hand is just plain rude.
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Ewuk 420 on Google
★ ★ ★ ★ ★ Got my hoodie done up last night, the print jobs they do here are pretty decent and last longer than others ?
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