BLUNT Umbrellas - Newmarket
4.6/5
★
based on 8 reviews
Contact BLUNT Umbrellas
| Address : | BLUNT Umbrellas level 1/8 Kent Street, Newmarket, Auckland 1023, New Zealand |
| Phone : | 📞 +979798 |
| Postal code : | 1023 |
| Website : | https://www.bluntumbrellas.co.nz/ |
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Bev Langley on Google
★ ★ ★ ★ ★ Ordered and they had already been delivered when i arrived the next day. Fabulous quality. I have owned one for years. I bought two flox designed metro umbrellas for presents and they are beautiful. Now I really want one too but my original one is still going strong....darn!
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Elizabeth Summerville on Google
★ ★ ★ ★ ★ My husband lost the cover for his Metro umbrella, which he uses frequently. I contacted Blunt to ask if we could purchase a new one. Also one part of the umbrella's mechanism had become loose. There was no hesitation from the staff member who answered my query...she said she would get the spare part sent by courier including a replacement cover. It arrived one day later all free of charge. Very impressive. The service was exemplary, friendly and efficient. I have a Blunt also and love it. It's great that this is a NZ made and designed product.
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Sharron Dickins on Google
★ ★ ★ ★ ★ I can't review the umbrella as I have still not received any response to emails I have sent. Placed an order a week ago and charged but have heard nothing further. Terrible customer service and past your delivery estimate.
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Jason Dunlop on Google
★ ★ ★ ★ ★ These guys service is 10 out of 10,
We had an issue with an umbrella and they took care of it smoothly and professionally, best after sales service I have had in New Zealand for a long....long while.
Also umbrellas are great we have now four in our family, one in each car and a couple in the house, the Mrs walks with one every day ( in Auckland you never know when its gonna rain )
I highly recommend! Thanks again to the the team.
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Joanne Goulding on Google
★ ★ ★ ★ ★ Ordered online, quick delivery, love the colour, hasn't rained yet so not tested. These umbrellas are not cheap but going by other reviews I am hoping it will last, as sick of buying umbrellas that don't go the distance.
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Jude Babington on Google
★ ★ ★ ★ ★ Such a great product… I ordered online and found excellent customer service and very friendly efficient e mail response.
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M B on Google
★ ★ ★ ★ ★ Umbrella broke when very first opened (before using). Initially emailed on 08/02/2022 (before realising there was a warranty process) - I have still never received a response from this email (as at 10/05/2022). I then went through the warranty process as nil response to my email (commenced 24/03/2022) and am STILL in the process of trying to arrange for the umbrella to be collected, so they can inspect. Meanwhile, it is going into winter and my son has not been able to use the umbrella, that we paid a lot of money for. I was initially going to purchase one for myself, along with my parents, however the service is seriously lacking, especially considering we received a faulty product and have never been able to use it.
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Christina on Google
★ ★ ★ ★ ★ Bought a metro Blunt umbrella in July this year. I was tricked with the size. The first time I used the umbrella, it turned out to be smaller than I was expecting.. but I do like how it is easier to carry than a large umbrella. Good materials overall compared to an ordinary cheaper umbrella. Nice colours too.
Just yesterday, the umbrella had a problem - couldn't close it.. it would bounce back open; yet it wasn't opening fully probably because a part fell out? Then gradually.. the umbrella fell apart.. it was completely detached from the stick so I took it in to the workshop in Newmarket and the lady fixed in on the spot in under 10mins - that was amazing :D
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