Build a Birthday - Petone

4.2/5 β˜… based on 8 reviews

Party Supplies NZ | Helium Balloons Wellington | Cake Decorating – Build a Birthday NZ - Buildabirthday.co.nz

Build a Birthday is your destination for party supplies, helium balloons, cake decorating and more. Shop online or at our retail store in Wellington, New Zealand.

About Build a Birthday

FREE SHIPPING on orders $99 & over (excludes helium balloons & large hireage items)

Contact Build a Birthday

Address :

Build a Birthday 262 Jackson Street, Petone, Lower Hutt 5012, New Zealand

Phone : πŸ“ž +9797
Postal code : 5012
Website : http://www.buildabirthday.co.nz/
Categories :

Build a Birthday 262 Jackson Street, Petone, Lower Hutt 5012, New Zealand
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Brenna Stuck on Google

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Amazing super speedy service, ordered on Sunday and was delivered to me rurally Tuesday! Great products too highly recommend ❀️
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Gabrielle Duggan on Google

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Bought a number of items for a birthday party including foil balloons which were around $10 each. The balloons began leaking within minutes of being inflated and were flat and pathetic looking within 3 hours. I inflated them for birthday breakfast and they didn't even last until we got home from playgroup. I contacted the store unhappy about this and they said they'd talk to their supplier, but when I said that I wanted a refund they went completely silent and I've not heard anything from them about the refund, but have received unsolicited marketing emails hocking more product.
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Dani Wharton on Google

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Incredible website! The only NZ-based site that had everything I needed for my sons 2nd birthday theme. Shipping was super fast - received way faster than I expected which was great. Thanks heaps.
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Zoe Heynes Bowles on Google

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Refund policy is a joke. I bought some items and went to return them 5 minutes after purchasing as realised I had doubled up on things but all they could offer was a store credit. This was not communicated when purchasing the products. I was not provided any advice or customer service, not even a β€œhello” when entering, or asked if I need any help. When I spoke to the manager on the phone, after saying I was an unhappy customer, she accused me of threatening her which was definitely not the case at all. It says on their website that change of mind refund applies within 1 hour of purchasing online, but this doesn’t apply in store β€œto protect the employee’s jobs”. I will not be returning nor will I recommend this store to anyone!
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Bianca Edenborough on Google

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Outstanding service and products were good quality too. I received my delivery the next day - with so many stock and shipping delays currently, it seemed like a miracle! Thank you!
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Anita Browan on Google

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Very impressed with the service from Build a Birthday! I was contacted about an item not in stock and was given the choice to swap this for another item. Once swapped, my order was shipped that afternoon and I received my order the very next morning! Will definitely use Build a Birthday in the future.
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Maxine Boyle on Google

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I didn't buy anything today but I came in looking for a price check for a gender reveal and the lovely lady who helped me was 10/10 fabulous! Her service was top notch, she was super knowledgeable about the products and services I needed and was very chill when I had a million different questions. To the owner of this store: this young lady is an asset to your team! Thank you for the fabulous service!! Very excited to come back and ACTUALLY purchase my product soon!! ?
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Mark Montgomerie on Google

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Very impressed! We ordered a cake topper for delivery, but unfortunately NZ Couriers let them down and didn't deliver in time (5 days). We called, and within a couple of hours, on a Friday night, Jess from Build a Birthday personally delivered a replacement! Amazing service ⭐⭐⭐⭐⭐

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