CAPITAL CITY MOTORS Ford - Hutt Central
4.3/5
★
based on 8 reviews
Contact CAPITAL CITY MOTORS Ford
| Address : | CAPITAL CITY MOTORS Ford 434 High Street, Hutt Central, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +887 |
| Postal code : | 5010 |
| Website : | https://www.capitalcityford.co.nz/ |
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Edward Todd on Google
★ ★ ★ ★ ★ Great service ,nice friendly staff
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Tony Sklenars on Google
★ ★ ★ ★ ★ Fantastic service..friendly helpful team who made our purchase really enjoyable.
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Vivian Brownell on Google
★ ★ ★ ★ ★ Really great people to deal with. Top service.
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william wong on Google
★ ★ ★ ★ ★ Finally got my new girlfriend. Special Thank to the Sale Consultant Greg booking nice Registration number And follow up for me?
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Detlef on Google
★ ★ ★ ★ ★ Great service great staff. Very helpful and supportive.
Thanks
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Laurence Chiu on Google
★ ★ ★ ★ ★ Took the car in for a WOF and ask them to check the radiator fan since the car was overheating. They instead checked the air conditioning coolant and said it needed recharging and that's why the car was overheating. That's patently wrong and we had to get the Foreman to explain the situation. Being Christmas Eve they couldn't do anything else and so we had to rebook the car in January. Any competent mechanic would know that a radiator fan not working is not really related to there being insufficient air conditioning coolant in the system. And this was a Ford fiesta taken to a Ford dealer.
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Kay Johnston on Google
★ ★ ★ ★ ★ Really disappointed with the service here. Car needed a job doing that only Ford could do. Short story, dropped car off on a Monday and requested an estimate, advised no work to be started without an estimate. After us trying to contact them on Wednesday and Thursday as hadn't heard anything and they hadn't returned any calls, they finally answered the phone and said they couldn't provide us an estimate until Friday morning. Turn up on Friday morning and they had already started the work!! Still without providing an estimate. No explanation from them other than that it was a communication error. The car has also come back with a new fault that wasn't there when the car was dropped in... very unimpressed with the whole situation.
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Mark Thomas on Google
★ ★ ★ ★ ★ Nice enough people but easily one of the most useless mechanical repair outfits you could ever come across.
Could not diagnose that a problem was actually a total clutch failure. Then decided a fuel filter needed replacing. Ordered the wrong one, tried for 40 minutes to jam a clearly entirely different filter into a housing. Tried to charge me freight on the incorrectly ordered part.
Eventually I got my own correct filter, which they did not fit correctly either and it needed to be later refitted by someone who did know what they were doing.
Didn't have any knowledge about the fault I originally brought it in for which was auto switch manual transmission issues.
Eventually I had to have my vehicle transported out of there they were that useless.
Later, I needed them for Ford specific software. It took 3 days to reply. They promised they'd be in touch the next day, have still not heard over a week later.
Definitely just brand guys, charging $150 an hour for poor skills and knowledge.
Support local guys that do work hard and know what they are doing instead of these guys who are just cashing in on the Ford brand.
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