City Cave Queenstown - Frankton
4.8/5
★
based on 8 reviews
Contact City Cave Queenstown
| Address : | Remarkables Park Town Centre 12 Hawthorne Drive, Frankton, Queenstown 9300, New Zealand |
| Phone : | 📞 +978 |
| Postal code : | 9300 |
| Website : | https://www.citycave.co.nz/ |
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T H on Google
★ ★ ★ ★ ★ Beautiful, clean space, very warm welcoming. I really wanted to enjoy this wee treat to myself to reduce stress but unfortunately the light wouldn’t turn off during my float. I tried it over and over, many different techniques. It was impossible to relax and despite my crafty ideas to block the light out, sill no luck so ended up getting out early. Such a bummer. I explained my struggles afterwards and was politely told it must’ve been how I was pushing it, the tip she was adamant would work would’ve been nice at the start. By no means was I expecting to not have to pay however a small discount would’ve been nice as I was unable to experience it fully. I also didn’t get a the lovely sounding tea afterwards :(
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Emily Truong on Google
★ ★ ★ ★ ★ As a regular floater at City Caves in Australia, I was super stoked to discover a City Cave in Queenstown. There’s a sense of relaxation from the moment you arrive and the relaxing only continues with their massages, sauna & float. Everything about this space was exceptional, from the fit out, to the facilities & amenities to the friendly staff. I would highly recommend!
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Pavla Mertlik on Google
★ ★ ★ ★ ★ Staff was so so lovely, kind and welcoming. Did the couples float and enjoyed it heaps. My partners first time and he liked the experience. The environment was well set up and beautiful.
Only thing is that about 30 min into our float both of us got so hot we had to jump out and take cold showers. Room temperature was great but think it might have been slightly too hot.
Otherwise loved the experience and float, will be back. Thank you!
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Sarah Bergin on Google
★ ★ ★ ★ ★ We LOVED our float, saunas and massages thank you!
We were a group of 6, the online booking process was quick and easy and I really appreciate you taking the time to call and make sure everyone had the correct times and bookings.
We will be back soon for some more pampering! Thank you so much!
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Stephanie Caruso on Google
★ ★ ★ ★ ★ My partner and I purchased the Infrared Sauna at City Cave Queenstown a week after it first opened. We were pleased with the customer service experience as we walked in as well as the landscape of the building and the vibrant atmosphere of the place and location. We were thankful to have received the knowledge about how the Sauna and service worked as it was our first time receiving this sort of treatment. From an athletic perspective, recovery is important to us and we were pleased to hear about the benefits of it. Thanks to the team for welcoming us and making the experience a great first impression. Booked in already for future sessions.
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Nicky Watson on Google
★ ★ ★ ★ ★ I had a infer red sauna and a float! It was an amazing experience. I am not normally a fan of saunas, however, I was pleasantly surprised! As the air isn’t hot or steamy- it was totally fine- and I found the time went by very fast!
The float was also amazing! I have floated in the Dead Sea and I was reminded of my experience there, the floating was amazing! I was totally relaxed by the end of my treatments. I recommend City Cave- with its warm and friendly staff!
I’ve been back with my husband for a massage! Fantastic- again great service and we both had wonderful massages- relaxing and a remedial. Both great staff and we had our needs met! Highly recommend.
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Jacob Miller on Google
★ ★ ★ ★ ★ Great way to clear your head and get some full body relaxation. We did the sauna and float pool.
For two people the float pool can seem tight but for others may be perfect. Going head to foot gives more room.
The amber colored light above the pool on one side shines in your eyes so that could use a lower cover. It would also be really awesome if you could have blue light only in the float pool. As it was on the day of our visit it was an all or nothing experience with the lights.
The water in the pool was the most amazing temperature. It literally feels like you're floating in space... use the head floaty if you're feeling tense to try to relax.
Lastly the tea was very yummy at the conclusion, but you need proper loose leaf tea strainers.
Four stars because of the lighting and strainer issues. The rest of the experience was 5 stars. We 100% will be back.
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Yeephang Wong on Google
★ ★ ★ ★ ★ Wonderful experience. Clean and relaxing atmosphere with friendly staff.
Had the opportunity to float, I had my own room in a shallow pool, with shower attached. Relaxing and weightless feeling, and slowly waking up to the gentle music.
Did the sauna too, loved the infrared sauna. Little things like water and ability to connect your device to the speaker while in there is really sweet.
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