Coach Auckland - Auckland CBD
3.2/5
★
based on 8 reviews
Contact Coach Auckland
| Address : | Deloitte Centre Unit 1/80 Queen Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 1010 |
| Website : | https://coachaustralia.com/stores/ |
| Categories : |
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Kit Tin on Google
★ ★ ★ ★ ★ If I could give 0 star, I would. Had my eyes set on a specific style. I saw it when we visited the US and hesitated on buying. I was hoping that it would be here, in the shop. To the lady who served us, I could have bought a different bag on the spot (I have the money to splurge on), you are rude. I clearly felt you didn't want to serve me at all, or even try to. The way you talked to me, it felt like you looked down on me. You were far more interested at the guy who was trying some shoes, who by the way, is being looked after. Customer service is BAD, especially you guys are a luxury brand!
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Oopzy Oopzy on Google
★ ★ ★ ★ ★ I'm not wondering why this branch got very low rate. Staff judged everyone by her bad attitude and seems rude. If you not training your staff properly even how nice of your products no one gonna buy. Don't judged people by their image because you didn't see money in their account!
Please note to lady staff in short hair!
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Win L on Google
★ ★ ★ ★ ★ Had a good shopping experience. Jing and her colleague were good showing me different colours and sized bags for a present. They also told me about their promo and adjusted my new belt. Thank you!
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kim Yo jong on Google
★ ★ ★ ★ ★ Not going to lie the reviews did scare me but the staff were very nice they were not pushing me to buy something they were very helpful with my questions. They did not stare at me like the staff at mulberry. Because of this nice experience I will be coming back soon.
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Dark Roze on Google
★ ★ ★ ★ ★ The staff as like every other whom reviewed Coach Auckland in Queen Street that they've said is rude and condescending is true.
If only we've been served with respect and not giving us that non helpful tone we would've bought a coach piece instead we've just bought items at T Galleria just minutes away from walking past this store.
When you get asked of a product inside your store you should at least to have the common courtesy of asking in a respectful way 'How we can be helped' instead you get ridiculed for trying their bags because you don't know how to open them.
Do not visit this store if you want to be disrespected during the biggest shopping spree of any customer that would think of buying a piece.
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M D on Google
★ ★ ★ ★ ★ Been a Client for a couple of years now and I have to say that their bags are the most quality I bought.
Always nice to pop in and get served by Anastasia, she’s always very professional welcoming and has great taste in fashion with genuine advise.
Thanks a lot Coach.
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Jeanne JH on Google
★ ★ ★ ★ ★ Beautiful shop and absolutely excellent service from Maria today! Definitely looking forward to shopping here again. ?
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Neeha George on Google
★ ★ ★ ★ ★ Last week I got a bag from here before I flew to Christchurch. After reaching home I noticed there was a little paint and scratch marks on one side of the bag.
Once I reported this, Sean and others at the store worked towards helping me return the bag and get a refund remotely.
I really appreciate Coach customer service extended by Sean and others. They acted in good faith and were courteous. I will definitely buy from them again.
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