Cyclespot Group - Takapuna
3.6/5
★
based on 8 reviews
Contact Cyclespot Group
| Address : | Cyclespot Group 46 Barrys Point Road, Takapuna, Auckland 0622, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 0622 |
| Website : | http://www.cyclespot.co.nz/ |
| Categories : |
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Dave Hinton on Google
★ ★ ★ ★ ★ Great looking bikes and helpful people. Matt at Ducati was very helpful. Thanks
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Andres Leon Rangel on Google
★ ★ ★ ★ ★ please dont waste your time. There is always a better offer if you google. Dont waste your time you will get the worst customer service ever. They dont mind about you and if someone thinks your money and time are not valuable! really find some other provider!
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First Alert on Google
★ ★ ★ ★ ★ Richard took 12mths to get a second smart key to me only after numerous emails. I now have a cracked dash and they say it is not there problem.
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Richard Bell on Google
★ ★ ★ ★ ★ Went in to look at a motorcycle and all of the gear. Got asked twice if I needed help before I decided on what I wanted. told them what I was after two days later I bought the motorcycle delivered to Rotorua in the same week, no problems
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Lewis Heels on Google
★ ★ ★ ★ ★ Tim and Pete at Cyclespot Euro KTM / Husqvarna are always welcoming every time I visit. Consistent great service and parts for my SXF are always in stock! I will remain a returning customer. Awesome Team!
Cheers.
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Ronnie on Google
★ ★ ★ ★ ★ To sum it up in one word - **AVOID**. Took the bike in as a error was showing on dash. Next day got a call to say they had found the problem and the replacement part and labor would come to $450 + GST. Gave them the go-ahead to fix it. Two days later went to collect and presented with a bill of $720 + GST. Service manager was extremely rude and called me a liar saying he did not quote me $450. After I stood my ground we settled on the original agreed price. Not a good customer experience to say the least. They don't deserve your business. Go elsewhere.
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Matt Donaldson on Google
★ ★ ★ ★ ★ Went in to test ride a used bike I was interested in. I was told I needed to commit to buying the bike and hand the funds over before a test ride. On top of this I was told that after a test ride there would have to be a really good reason to not carry on with the sale.
This was not a 20k+ sale and proof of funds was not even an option. If the plan is to go and just look at bikes I would rather go to a bike museum over a "motorcycle dealer".
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Toby Holland on Google
★ ★ ★ ★ ★ Took brand new KTM that was bought from here in for it's first service at 1000ks.
When I went to pick it up, the boss was complaining how staff hadn't shown up and there was only a high school kid working that day. So I assume an un-experienced kid had done the work.
After getting home, I noticed the clutch cable was hanging on by a couple threads, so they obviously hadn't checked what they said they had.
It looks like they washed the bike with a pressure washer without much care because the dash had a lot of moisture behind the glass it when I picked it up.
On top of that, there's a line item on the bill for "KTM XC-1 diagnostic tool" - $30. This is not a consumable item, you are a KTM dealer, you should have this tool and should not charge $30 buck to plug it in! It's like putting "Socket set" on the the bloody bill!
Not a great experience.
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