Tristram Volkswagen - Wairau Valley
3.5/5
★
based on 8 reviews
Tristram Volkswagen - Tristramvolkswagen.co.nz
Tristram European are privately owned Volkswagen dealerships located on Auckland’s North Shore and West Auckland. We also have dedicated Service and Parts departments, offering premium servicing and Genuine Volkswagen Parts and Accessories.
About Tristram Volkswagen
North Shore
3 Hillside Rd, Wairau Valley, Auckland 0627
Phone
West Auckland
33 Soljan Drive, Henderson,
Auckland 0610
Phone
Sales Trading Hours
Monday - Friday: 8:00am - 6:00pm
Saturday: 9:00am - 5:00pm
Sunday: 10:00am - 5:00pm
Contact Tristram Volkswagen
| Address : | Tristram Volkswagen 3 Hillside Road, Wairau Valley, Auckland 0627, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 0627 |
| Website : | http://www.tristramvolkswagen.co.nz/ |
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Pete Sharp on Google
★ ★ ★ ★ ★ Always awesome
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Grant Butcher on Google
★ ★ ★ ★ ★ Good people good service
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Robert Gillbanks on Google
★ ★ ★ ★ ★ Good under the circumstances.
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Bruce Seaman on Google
★ ★ ★ ★ ★ Many thanks to Garth for his assistance in selecting a Golf for our recently widowed friend. His empathy and professional approach was very much appreciated.
Kind regards. Bruce Seaman
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David Kelly on Google
★ ★ ★ ★ ★ I have had several unsatisfactory experiences with Tristam in Wairau Valley now. They would rate as the worst I have seen in 15+ years of getting our vehicle fleet serviced. Suppose you own a VW and are based on the North Shore, Hibiscus Coast, Rodney etc. Unfortunately, in that case, you don't have any choice as they are the only official servicing centre in the area. You are locked into years of frustration (unless you sell the vehicle). I am reluctant to purchase any further VW's for the simple reason that it is so painful to get them serviced. Would avoid Tristam for servicing your vehicle(s) if you find yourself with the luxury of choosing.
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Meeshah Alhafidh on Google
★ ★ ★ ★ ★ I’m really disappointed with the type of service they provide. I booked for my car (Passat CC)to update my navigation system and to sort out the problem with the delay in booting the reverse camera system nearly 10 days ago. Took the car there on time(10am)and they informed me that it will take 2hrs to finish. I went back there at 3:30pm only to find out they haven’t finished yet. At 5:15pm they said that the car is ready but they didn’t fix anything as they didn’t have the CD for upgrading, and they will check the cost to get the CD and they will call me tomorrow but I still have to pay for today. They charged me for 1.5hrs for doing nothing.
The next morning a lady called me asking me about my experience with them. I explained everything to her, then she said I’ll ask the manager to call you back (3 days ago) and till this moment no news or call from them.
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Vicki Scott on Google
★ ★ ★ ★ ★ Huge thanks to Ross (parts manager) for helping with our puncture this afternoon.
We struggled to remove the wheel as we thought we were missing a tool. Ross checked and confirmed we actually had everything we needed and showed us what to do. We're very grateful for his time and patience, especially on a busy Saturday afternoon over the Easter weekend. Thank you!
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SKE From New Zealand on Google
★ ★ ★ ★ ★ Disappointed.. Got a issue that is noticed right after VW Recall service, Almost dragged 4 months to retest mechatronics unit that they need 1 hour. Now they told that is not part of VW Recall and I need to pay nearly 2.5 grand for clutch unit replacement. My Golf was a better condition prior to Recall service. VW Tristram European delivered car with BAD condition. I never go to VW Tristram European wairau Road, Glenfield
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