Furniture Tree - Palmerston North Central
4.3/5
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based on 8 reviews
Contact Furniture Tree
Address : | Furniture Tree 175 Rangitikei Street, Palmerston North Central, Palmerston North 4410, New Zealand |
Phone : | π +8 |
Postal code : | 4410 |
Website : | https://furnituretree.co.nz/ |
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Janene Ward on Google
β β β β β I am extremely disappointed with the quality control! I was told I had to wait a good 3 months for a hall console table to arrive to their store from overseas. I accepted this but when it finally arrived to my home, it had a smashed side panel! When I called them I was told it would have to be replaced. This was obviously a breakage during its transfer to NZ and definitely not checked before being sent to me, which I would have thought was a natural business procedure. A few days later my replacement arrived and there right in the front of the desk was a smashed hole! I sent an email with attached photos and explained my total frustration and regret. My reply was a copout excuse that the breakage was a "flaw" in the wood, which was totally untrue as it was an obvious break and clear to see. To top things off I had been assured by a warehouse worker that he had checked the replacement table over before being sent, which speaks volume on their quality control! I was given a choice of returning the table or a $35 refund for the hole, I did choose the $35 refund as I really wanted this table. We have had to patch the hole and try to make it look as new as possible.
I would definitely not be ordering from this company ever again!
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Arn M on Google
β β β β β All furniture "Made in China" not the worth paying for what you get, try low priced ones, but they are cheaper than other guys down and up the road.
However it is of china make, nothing to expect great
Bedding Collections are poor and other furniture are up-to expectations.
Ask for discounts/spend more
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Peter Lewis on Google
β β β β β I bought a king single trundle bed from these guys a few months ago and found both the bed and their customer service to be top-notch. They responded to emails quickly, and when a couple of parts from the bed needed replacing they were happy to supply replacements quickly.
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Eleanor Cave on Google
β β β β β We needed a wooden, extra-long double bed frame, which is very hard to find. We contacted Furniture Tree and they kindly made up a frame set for us from queen and double bed frame parts. We bought the bed frame set sight unseen and it turned out to be absolutely everything their sales people said it would be and more. Such good quality and fantastic value for money.
We are thrilled. All the staff we dealt with to purchase and organise delivery of the bed frame were so lovely and helpful too. I strongly recommend this company and their products.
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Ephrem Karukaparampil on Google
β β β β β Looks like its a family run business. The couple are friendly and accomodating. Quality of the products are much better than many modern designer furnitures. Highly recommended for bedroom and Dining suites.
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David CoddΓ© on Google
β β β β β My partner and I bought a work/ writing desk from here today. The store has very high quality furniture at good prices you wont find at other places. the owners were very good to deal with and helpful to us. We look forward to buying from here again.
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Sophie Sansom on Google
β β β β β Excellent advice and service. Their furniture is beautiful, sturdy, well made and very nicely priced. The staff are very friendly, helpful and understanding when pick up/delivery times need changing. I cannot recommend these guys enough! (And they do WINZ quotes and accept WINZ payment cards)
Thank you Chris and other staff at Furniture Tree for making my purchase so quick and easy!
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Josephine Lucas De Guzman on Google
β β β β β Alyson is very accommodating with us. The store has a massive collection of the high quality wooden furnitures and mattresses with reasonable price, given that their product materials are really great and wouod say, long lasting! They do delivery too and communication is very efficient! Would highly recommend!
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