Global Baby - Epsom
Global Baby | NZ’s Best Store For Babies | $5 Flat Rate Shipping - Globalbaby.co.nz
Global Baby offers NZ’s best range of baby gifts and essentials, including car seats, strollers & baby feeding products. Shop online or visit our Auckland store.
About Global Baby
I’m Anita, mother of three, wife, and long term lover of retail and design.
When I was pregnant with our first child, my husband and I went shopping for baby gear. We were so overwhelmed by all the options; which pram should we get, does this cot fit this mattress, how do we install a capsule? I remember standing in stores and feeling like tumbleweeds were rolling past us. There was no one available to help us with our questions!
Towards the end of my maternity leave I had a chance encounter with the owner of Global Baby. I had a strong feeling that baby retail could be done better, with an emphasis on service and product knowledge, and I could see the opportunity online (this was 2014, when many stores didn't have websites). I asked him if he wanted to sell the business, and a few short weeks later I'd quit my head office retail job, and I was working on the shop floor as the new owner of Global Baby!
Fast-forward a few years, and two more children, Global Baby is a busy store, both in store and online. We have an amazing team of six people. I have designed and developed the Oohbubs range, and my husband Siva has quit his job to join us full-time as well.
Contact Global Baby
| Address : | Global Baby 161 Manukau Road, Epsom, Auckland 1023, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 1023 |
| Website : | https://globalbaby.co.nz/ |
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Rochelle Taylor on Google
★ ★ ★ ★ ★ Awesome shop with the best customer service! Click and collect order was ready immediately I even received a lovely email to let me know I’d selected click and collect and left delivery instructions by mistake. When I collected my order the staff were super friendly and helpful and had a great knowledge of the stock and when the baby book I wanted will arrive. Love all of the clothes and stock at this store, it’s amazing!! One of my favourite shops for my 9 month old daughter and for gifts for friends and family!
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Antonia Newcomb on Google
★ ★ ★ ★ ★ We had such a great experience shopping at Global Baby recently. The staff were very friendly, knowledgeable and patient despite having a full store of shoppers. We found a great solution for a car seat and stroller. We felt their product range was really well curated (a smaller range of quality models/brands) which reduced the level of confusion you can feel at bigger retail outlets. Our chosen items were unpacked and assembled for us in store (as we wanted to check out a colour that was not on display). Our car seat was fitted along with useful education on how best to use/fit it as our baby grows. 10/10. Thanks especially to Anita and Flora.
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crystal lawrence on Google
★ ★ ★ ★ ★ Living in Australia I spent ages trying to find a website with gifts for mum and bub. I came across global baby. They have really nice products on their website and you can add a giftbox to send to your recipient. Anita was great with her email communication and all my annoying requests were no problem. Item was sent the date I requested and delivered from Auckland to Wellington in less than 24hours. My friend was very happy with her gift. The childrens maori books they offer on their website is a bonus and another reason why I chose to shop with them.
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Jessie lin on Google
★ ★ ★ ★ ★ An absolute AMAZING experience. I had purchased a gift and forgot to use the new subscription $10 code and the workers here kindly refunded me the $10. What's more, they replied within the tens of minutes to my message and offered gift wrapping. Love love love this store and am very happy to support this local business.
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Tia F on Google
★ ★ ★ ★ ★ Great fast service and always easy to communicate with. Would recommend!
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Brian Ok (옥정한) on Google
★ ★ ★ ★ ★ Amazing service! Would definately recommend this store to everyone else. Made an error on the online order due to my mistake, but the staff went over a mile to not only fix my error, but complemented with an extra cherry on top!
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Chelsey Sworn on Google
★ ★ ★ ★ ★ Nice store, however found the communication average. Found myself following up twice on questions I had sent through which is crazy, still spent $900 here but think I would only shop here if I couln't get it elsewhere.
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Lucy Lu on Google
★ ★ ★ ★ ★ Beautiful store and good quality products. Easy online shopping for store pick up or delivery :)
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