Harvey Norman Tory Street (Computers & Electrical Only) - Te Aro
4/5
★
based on 8 reviews
Harvey Norman Tory Street (Computers & Electrical Only) 6011 - Stores.harveynorman.co.nz
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Harvey Norman Tory Street (Computers & Electrical Only) 6011 - Stores.harveynorman.co.nz
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Contact Harvey Norman Tory Street (Computers & Electrical Only)
| Address : | Harvey Norman Tory Street (Computers & Electrical Only) 77/87 Tory Street, Te Aro, North Island 6011, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 6011 |
| Website : | https://stores.harveynorman.co.nz/harvey-norman-tory-street-computers-and-electrical-only-north-island |
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Ben Craig on Google
★ ★ ★ ★ ★ Went to the photocentre. The lady is helpful but busy. Kiosks are a bit unreliable, wireless photo transfer from phone didn't work. Logging in with a harvey norman photocentre account causes the machine to freeze, there's a sign which I missed. Requires a reboot. I had to email the lady my photo and she copied it to a USB stick to put it in the kiosk. Bring your photos on a USB stick to avoid hassle.
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Glen Small on Google
★ ★ ★ ★ ★ I highly commend Vish for his patient explanation of the convoluted and customer unfriendly policy for mobile phone replacement under warranty.
The policy is RUBBISH. Vish was extremely tolerant and understanding. No wonder his colleagues rate him highly. Thank you very much Vish and well done, Sir. Harvey Norman get no stars from me on this one.
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David Arundel on Google
★ ★ ★ ★ ★ Good service from staff , post purchase of new phone , which came with extras , like installation fees etc .
I found out a couple of days later the same item was $100.00 cheaper elsewhere in town , plus no set up charges .
In light of the $200.00 "overcharge" , Harvey Normans , have lost any chance of future business from me , despite the staffs good service .
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Weibin Qin on Google
★ ★ ★ ★ ★ Bought a cloth dryer today at the city, the sale(Sarah) is very helpful and full of knowledge about product , she can think from customer’s need, not just sell products to us. We have visited other stores , wish we could meet her earlier. Huge thanks for the help.
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Felix Five on Google
★ ★ ★ ★ ★ Has supply chain issues. Do NOT buy the extended warranty. Friendly, helpful staff.
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biswanath swain on Google
★ ★ ★ ★ ★ Previously would have rated a 3 or 4 star but customer service had deteriorated a lot recently. Emailed Customer Care about price promise, wrote back once. We were happy with the answer and wrote back but heard nothing. Sent another follow-up email, still nothing. Sent another follow-up, not hopeful that there will be any customer care at all.
I would understand if they were all busy but most of them just stood there looking around the store or just talking to each other.
We just walked out of the store and on our way outside, a couple approached us and talked about how appalling the customer service was there because they were ignored as well.
Ended up going to another store and purchasing the item we needed.
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Christine Davies on Google
★ ★ ★ ★ ★ Tom was amazing. Great knowledge about wall ovens, induction tops, dishwashers, Microwaves, waste disposal units, and extraction units. And all with no pressure and great advice.
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Shanti Hamilton on Google
★ ★ ★ ★ ★ Absolutely the most terrible customer service I've ever had. I was mansplained by a floor staff who actually was wrong (i was right) whole staff was rude for no reason. I was also very polite, did not except to be treated like that. I was going to buy an apple watch as well but I will not be giving this business any of my money. I'll be at Noel Lemming, cheers.
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