Jets Transport Ltd (Est 1953) - Seaview
About Jets Transport Ltd (Est 1953)
We can take care of your local courier and nationwide freight forwarding, warehousing and distribution needs and more.
Using Jets Transport you can rely on the best service, primarily due to the fact that Jets is a long established, 100% privately owned, third generation family operated business. Specialising in general freight delivery locally with daily services that extend to Palmerston North and into the Wairarapa.
Jets is small enough to provide you with strong, one on one, personal service, where you are able to be in contact with senior staff at all times, yet big enough to give you access to a nationwide freight distribution network.
Our fleet of 9 vans and 19 trucks of various sizes and tonnage allows us to be flexible with our customer delivery or pick up requirements.
Jets also manages a number of warehousing, storage and distribution contracts from our Toop Street depot, with movement locally and nationwide of significant volumes on a daily basis.
Our client base is extremely broad and varied, with a large number having been with Jets for more than 10 and 20 years. We can also proudly say that we have numerous clients who have been with us for some 30 to 40 years and more
To ensure efficient operations at Jets, and to maintain high standards for our clients, our systems are supported by what we consider our major strength, this being our employees who pride themselves in doing their utmost to look after and foster our relationships. Jets has been rewarded for many years now with exceptionally good staff retention levels. A number of very long serving staff members currently form the backbone of our organisation. Every freight inquiry is taken personally by our Dispatch staff with a major focus on customer service and communication at all stages of the operation ensuring an extremely high level of customer satisfaction.
In combination with our competitive rates, if you are looking for ‘Service with a Smile’ and a company that goes the extra mile, then you won’t be disappointed if you ‘Give Jets a Go’.
Contact Jets Transport Ltd (Est 1953)
| Address : | Jets Transport Ltd (Est 1953) 25 Toop Street, Seaview, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +999 |
| Postal code : | 5010 |
| Website : | http://www.jetstransport.co.nz/ |
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Jacky Haydn on Google
★ ★ ★ ★ ★ After quite a search to find a carrier between Martinborough and Welly was glad to find Jets and now am most impressed by its service. Efficient, thorough, reliable, friendly. Just had charming, very considerate driver (who arrived dead on time) help unload very large and heavy Velux window up to our house. Would give this company every recommendation. Thank you!
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Mairi F on Google
★ ★ ★ ★ ★ Apparently dumped a $400 item outside my house with no notification or communication. Unsurprisingly it was promptly stolen. Not sure if this is actually true or just a lie from Jets as nobody ever saw the delivery. It took many many phone calls to reach this conclusion, customer service were rude, unhelpful and generally clueless as noted below. Avoid like the plague.
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Chester Lampkin on Google
★ ★ ★ ★ ★ I have had two days of frustration due to the lack of delivery by Jets Transport service. The customer service of that company was extremely rude to me. I waited at my flat for two days for a furniture delivery, taking two one-half days off of work in order to intercept this furniture. Both days I was not contacted by the delivery company until after 530 PM, after business hours. I requested the original delivery to be after 4 PM on day one. I waited for 1 1/2 hours, with no delivery. I was called after 6pm regarding the delivery, the first contact of the day from them. I again waited for delivery from 3 PM until 5 PM the next day. Again no delivery. I was contacted after 530pm regarding the delivery. At that point, I had departed for my next appointment. When I made a phone call to the company, a customer service representative was extremely rude to me and blamed the lack of delivery on my absence, even though I was at my flat, with my mobile device, during the specified delivery times both days. The customer service from this company, Jets Transport, has been horrible at best. Avoid at all costs.
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A on Google
★ ★ ★ ★ ★ Shipment was sitting in their warehouse for a week with no contact. When delivered, the driver was the most miserable and unprofessional person I have met in NZ. He stated that he was doing petty work because he is used to driving a bigger truck and interacting with businesses. He also yelled at us saying "we don't know how to listen to him". Useless company. Avoid.
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Dan Lewis on Google
★ ★ ★ ★ ★ Just contacted these guys and had outstanding service! I sent my brother his drums and a tv (about 1 cubic meter) and showed up with it jammed in my car. they helped me get it out put it on a pallet and all the while joked along with me and and were very kind and polite. Gave me a very competitive price and said no to bother about the coins that i would have had to go and fish out the car.
Cant commend them enough - if you need to send something use these guys
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Carlos Robson on Google
★ ★ ★ ★ ★ They should of had access to this place on Google maps. Google map said that there closest yard was in Wellington when I searched up there yard in Palmerston North. I'm a linehaul truck driver and if you don't know where this place is goodluck finding it. While in Palmerston North I had to ring someone in Rotorua to find out where they were.
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Lesley Dalziel on Google
★ ★ ★ ★ ★ The driver was rude and obnoxious. There is no access problem to our property but he deliberately drove the whole truck onto our neighbour's property (reversed up to their front door) instead of doing a 3-point turn in the cul-de-sac, as I suggested (and as all other trucks do). I believe this company subcontract for PBT.
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Dusty Scotty on Google
★ ★ ★ ★ ★ I must I gave them a 5 star because they are good at what they do, plus I used to work there. Good bunch of friendly staff. Although the father and son were very short in conversation, hardly got any words out of them.
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