John Andrew Ford & Mazda Penrose - Penrose
4.1/5
★
based on 8 reviews
Contact John Andrew Ford & Mazda Penrose
| Address : | John Andrew Ford & Mazda Penrose 23 Greenpark Road, Penrose, Auckland 1061, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 1061 |
| Website : | http://www.johnandrew.co.nz/ |
| Categories : |
|
P
|
Peter Singh on Google
★ ★ ★ ★ ★ Took car in for service. Staff were good. But it took them six and half hours to service the car and they did not ring me back to say that it was ready for pickup.i had to ring them. But they could have overlooked that issue. No problems. At times like this it is abit trying. Thank you for the work done JA Penrose.
|
|
B
|
B on Google
★ ★ ★ ★ ★ Fantastic service !
Booked car service online had a response following morning 7.30am to confirm details of vehicle. Appt confirmed for next day, dropped car off 9am as no rush to pick up. Had call late afternoon to pick up. Wish I had picked up closer to 5pm as my car was only partly valet..which was a.bummer.
The ladies at reception were so friendly and helpful., coffee , mags and telly to keep u occupied while waiting. 8 minute wait was how long I waited...just a breeze.
Im a big time review follower so was pretty curious on how my first visit here would pan out as reviews here weren't too flash. Im all about customer service .
....(20 yrs retail ) so was totally impressed with Ford Mazda Penrose. Well done team !
|
|
A
|
Aes Sullivan on Google
★ ★ ★ ★ ★ Awesome service by an amazing team! Communicative, set expectations clearly and just a pleasure to deal with. Thanks team Penrose!
|
|
D
|
Dylan Mann on Google
★ ★ ★ ★ ★ I do not normally do reviews, but I have owned many new cars from different brands and never got service like this . The Ford process from Penrose and team of 100% on point.
|
|
B
|
Brendan Sefton on Google
★ ★ ★ ★ ★ Amazing service from Alex! Ordered the part I needed quickly and got it to me on Christmas Eve one day after calling. Absolutely outstanding service in every way. Thanks again!
|
|
R
|
Richard Andrew on Google
★ ★ ★ ★ ★ We have had a our BT50 in for a warranty issue since the 1/2/22. We have had to follow up constantly over the last 11 days for an update. We have been told today that they have had to test drive it this morning to find the fault. the vehicle has a GPS and hasn't moved in 11 days. Appalling service, will never buy another Mazda.
|
|
R
|
Richard Harries on Google
★ ★ ★ ★ ★ My third service on my BT50 by Jason and the service team at John Andrew Penrose. Every time they are ready and waiting when I arrive and the service is done in the 2hrs they estimated. Vehicle
is washed after the service presented nicely. Full records of the service documented and filled in. From front counter staff to the service personal, everyone is very helpful. AA++ rating.
|
|
H
|
Hayden Martelli on Google
★ ★ ★ ★ ★ Always have amazing service here but Friday was exceptional. Called in with a water in the footwell issue they took it out the back and fixed it in 20min! and didn't charge me for it. Would highly recommend this team.
|
Write some of your reviews for the company John Andrew Ford & Mazda Penrose
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Auto repair shop, Mechanic, Auto parts store, Car repair and maintenance, Chauffeur service, Car dealer, Auto machine shop, Used car dealer,
Nearby places John Andrew Ford & Mazda Penrose
