Leroy Suites Albany - Rosedale
4.4/5
★
based on 8 reviews
Contact Leroy Suites Albany
| Address : | Leroy Suites Albany 40 Rosedale Road, Rosedale, Auckland 0632, New Zealand |
| Phone : | 📞 +9977 |
| Postal code : | 0632 |
| Website : | http://www.leroyhotels.com/ |
| Categories : |
Hotel
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louise nicole on Google
★ ★ ★ ★ ★ We booked the standard room and PAID for the standard room but they gave us the disable access room which doesn’t meet any of the standards on the website. The kitchen is low, we don’t have any space to put our bathroom accessories in the bathroom, there is no sofa which what is included based on the website. The towels are not clean, and the shower curtain has mould...
We spoke to the guy at the desk and he mentioned that they were fully booked, so they couldn’t put us in a different room. We mentioned that we paid for the standard room and that we weren’t happy, we asked for the manager on duty. But the Manager was not on site, earliest he would be back tomorrow 7pm :s If the hotel was fully booked we would book a different room instead but now we need to stay in this room that doesn’t meet the standards what they are offering on the website and all of this on... New Years Eve.... call them first before booking this hotel!
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Ethan Herbert on Google
★ ★ ★ ★ ★ Good service in room, but they're counting on you not using the amenities.
Tried to offer a more expensive suite when we asked for their cheapest.
We specifically chose this place to make use of the spa. When we enquired over the phone whether it was a hot tub or just a spa bath, they said we could find photos on the website, but they did not have photos on the website. When we asked to use the spa they gave us a key card and directed us to an apartment building a 5 minute walk away, whose gym and pool they use. The hot tub in the apartment building was terrible. It was cold and would not heat up, it had a cover that could not be used, the facilities weren't clean at all and the access door refused to open, both when entering and leaving. The changing rooms were flooded, used as utility rooms, and didn't have functioning lights, so you'd have to change in the dark.
The hotel itself is fine, very luxurious.
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Henry Kidd on Google
★ ★ ★ ★ ★ Friendly and professional staff, very nicely furnished ,well equipped rooms, and an extremely comfortable bed. Most comfortable hotel stay I've had and for a great price. Definitely will be staying again
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Nathan Geddes on Google
★ ★ ★ ★ ★ Lovely, clean facilities with all the mod cons you need for a longer stay (very handy). Perfect location for were we needed to be. Awesome shower as i’m a bit taller :) Bed was soft but was able to take the topper pad off which transformed it to fantastic. Thank you and see you next time.
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Sim Nae on Google
★ ★ ★ ★ ★ It was the best place I had stayed in out of all hotels in Auckland. Why? Because the beds and pillows were AMAZING what a comfortable bed!! The quality of the TV is bomb ?? The room we had was so modern so comfortable and clean and tidy. All staff were so kind we are coming back again thankyou so much!! Reasonable prices too!
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Elvi Taraare on Google
★ ★ ★ ★ ★ My son moved in but hasn't got a key to his room yet it's on order and possibly get one next week
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joan hebbib on Google
★ ★ ★ ★ ★ The place has emergency housing people. Fights, drunks the police surrounded the place.
Nutters sitting on the front steps drinking smoking yelling.
Not a good look at all!
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Obeebryce Davies on Google
★ ★ ★ ★ ★ Security are of low level
Talk of violence useage of cannabis in there vehicles onsite threats of harm thrown at you if you dont hear properly i get it the people using the facility may not be of thebest standards but the least we would expect is professional decentcy and a professional work ethic not sleeping under tables drunk this has onlybeen my experience and i still live there i just hope the standards from mealamu security are over looked as they are causing more harm than good some days
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