Mana Medical Centre - Paremata
Mana Medical Centre is a general practice providing a service of highest quality to each of our patients. Founded in 1975 we are well established in the area with a good understanding of local needs. Our experienced team of doctors, nurses and support staff are focused on providing the highest standards of professional healthcare. Located on state highway one our premises are easily accessible, including full facilities for the disabled and ample parking. Our team of doctors, nurses and administrative staff have a wealth of knowledge and take great pride in providing a high quality primary health service.
Contact Mana Medical Centre
| Address : | Mana Medical Centre 107 Mana Esplanade, Paremata, Porirua 5026, New Zealand |
| Phone : | π +89 |
| Postal code : | 5026 |
| Website : | http://www.manamedical.co.nz/ |
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Constance Germaine on Google
β β β β β I've always found the staff to be pleasant, courteous and professional. It can't be easy dealing with people all day in such a busy surgery, but I've always been impressed with the attitudes of staff in prioritising patients and getting others to be understanding if someone comes in needing more urgent attention. I especially like seeing the nurses, they know what they're doing and are always so reassuring. Much better than the last surgery I was at.
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kane tanatiu on Google
β β β β β Receptionsts are rude and not pleasant to deal with, people skills lacking.
Never have i been seen on time, but the one time i was late by 5min.(called to say i was going to be a few minutes late) I walked in and before i got to the counter was told i couldnt be seen. Not ideal when you have a broken hand.
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K. Millington on Google
β β β β β On several occasions I have called this health centre after 5pm but we'll before their 6pm closing time. On every occasion I have been greeted with a voicemail telling me I have reached them outside normal business hours.
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Matt Barnett on Google
β β β β β Very friendly and understanding staff. I am so impressed by the professionalism and kindness shown by the front of house staff and nurses we saw on our visit. Thank you!
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Sarah Brocklehurst on Google
β β β β β I get anxiety calling Mana medical. I try to use the website to book appts because the reception staff are horrible. I understand it's a hectic place but perhaps look for a job where empathy isnt required.
I will be transferring to another medical centre because I would expect some form of customer service from the front desk. The doctors (Dr Rini) is fabulous though so if you can by pass the phone calls and any interaction with the front desk then you're the real winner.
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tam peters on Google
β β β β β Always professional and in depth doctors here.
Nurses always friendly n helpful
Admin staff welcoming and address any concerns with ease (if changing a booking, making a booking etc etc)
Nice waiting room
Clear n concise during Covid
Thanks
Would recommend
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Rebekah Sutton on Google
β β β β β Shame I have to be generous and give one star. Rejected for getting a Day 2 isolation post MIQ test even though the MOH book provided in MIQ clearly states, via a link given in the guide, that Mana Medical is one option you can go to as a non-patient and you do not have to book. I was abruptly told I should not have left my house (which you have to in order to get the test, as advised in the booklet and I followed all the rules), that they take patients only, and that you have to book (which makes no sense if they don't take patients?), this is all contrary to what is advised in the Ministry of Health Guidance for post-MIQ self-isolation. The receptionist was nice and had explained this, so I was turning to leave when the senior nurse or whoever she was, decided to come out and start reading me my rights and telling me what I should and shouldn't be doing in a totally hostile manner and that I need to "read it properly", which of course I had. I'm not 5 years old. They had no clue and clearly haven't seen the book themselves. I've reported them to healthpoint, run by MOH, where they are listed as a testing centre under the above laid out parameters. They didn't even seem to know they were listed! Absolutely useless and that woman way too aggressive in her approach.
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D1M3 on Google
β β β β β Unethical and discriminating staff, they obviously need a good talking to from an ombudsman to get them off thier 2 star rating.
Some of the staff are undeniably in the wrong profession.
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