New Plymouth TOP 10 Holiday Park - Fitzroy

We stayed over 3 nights, really enjoyed the fecility. Very clean, and people were friendly. I would recommend to anyone who comes to Taranaki ??

Nice well kept and clean camp. Nice happy people, if your in Whanganui worth a stop over.

Really great place. Nice spa and pool area. Not too far from shops, cafe and the coastal walkway.

Extremely disappointed and feel ripped off to say the least! Checked in 27th Dec 2021, checked out 31st Dec 2021 We stayed in what they call "the flat" assuming it's one of their biggest Motel Units. It was a complete dive! Arrived to find the room old, dated, dirty with a weird smell. None of our glassware was clean with greasy fingerprints all over them, a curled up black hair in our cutlery drawer which too was dirty, called reception and asked them to come and clean it all, which they did. The fridge was turned off and warm. The cupboards have a very strong musty smell. The carpet felt so old and gross to walk on that I asked our kids to not play on the floor. Our bunk beds weren't even made, bedding was left for us to do. Dead cochroahes and flies in the windowsills of the bedrooms. The shower was old and the pressure was terrible. We had no hot water for 2 days in our unit, which the park rectified and refunded us $300 for "the inconvenience" There is no nice outdoor seating area to sit and relax, your car is nosed right up to your front door. Out our back door was a dump site with a big compost heap riddled with flies. Bad fly problem throughout the whole unit, atleast they supplied fly spray. Cooking utensils were skimp, old and blunt. Fridge in our room didn't sit flat on the floor, was on a lean. No shampoo, conditioner, body wash or flannels supplied. Servicing of the unit includes a rude cleaner poking her head in your door to give you new towels etc every 2 days only. No replenishments of coffee, sugar etc. We were a large family, day 2 I asked the cleaner if they atleast vacuum the carpet, I was told no but to help myself to the vacuum cleaner in the communial lounge which was old and fell apart, let alone it didn't even suck properly. Washing machine and driers old and overpriced $4 per machine. If you want a Spa you pay an extra $5 per person which was run down and dirty. The swimming pool is deep, no shallow area. Puddles on the driveway on a hot summers day outside our room which indicates possible underground leaks. After I cleaned the unit myself after going out to buy spray & wipe, my paper towels were black. The beds extremely old and uncomfortable. All doors made a horrendous screeching noise when opening and closing. None of them closed properly, bathroom door was swollen and split at the bottom. No lock on the toilet door. No SKY or Aircon. Parking for all guests was really tight with no room to move. If your really lucky like we were on your way out upon check out you will get to listen to the two male cleaners in the room next door F bombing and swearing while they have a great catch up for everyone to hear. There was nothing enjoyable at all about our stay. Absolute zero service. We stayed 4 x nights at a whopping $420 PER NIGHT and couldn't wait to get out and go home. I've gone back through over 5 years worth of reviews on this place (wish I had done that before booking) and we don't seem to be alone. I also see the same lazy response from this park on each review "thanks for your feedback, we will address this" complete bullocks. This place shouldn't be open! Worst accommodation we have ever stayed at, clearly will never return. Ripping people off, creaming alot of money but putting absolutely none of that back into the park for upkeep and maintenance. You should be absolutely ashamed of yourself Top 10 New Plymouth, you put the "Top 10" label to shame.

Friendly and helpful staff. Great facilities - mix of older and new but clean. Not suitable for campervans over 7.5m(maybe 8m). Highly recommended.

Decent place. Lots of ants in our room. A bit below most top 10 holiday parks in quality but still decent place.

Showers were nice and all facilities really clean and well maintained. We were tenting and it had rained the night before we were due to leave and they kindly let us hang around until lunch to let our tent dry out before taking it down.

Great place easy access. Toilets and showers are lovely. Easy wheelchair access you can even take your pets. I enjoy my stay and will stay there again.