New Zealand Couriers - Avondale
2.5/5
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based on 8 reviews
Contact New Zealand Couriers
| Address : | New Zealand Couriers 681C Rosebank Road, Avondale, Auckland 1026, New Zealand |
| Phone : | π +9 |
| Postal code : | 1026 |
| Website : | http://www.nzcouriers.co.nz/ |
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JP on Google
β β β β β Have been waiting for an item for more than two weeks. Called up and they told me that it's for delivery last Thursday and it should arrive on the day I made the call. No delivery, now it's held at their depot.
We've had success with all other couriers except for NZ Couriers.
Edit:
- They don't reply to emails.
- They don't call back even after leaving my number.
Really incompetent compared to other couriers.
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Nazia Shafik on Google
β β β β β Worst customer service and drivers roam around with my package all day and fail to deliver. When I call them they make excuses and tell me it will be delivered the next day. I've complained but no managers can be bothered to call back. Appalling service overall!
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Terry He on Google
β β β β β Totally disappointed. Parcel for you card says collections can be made from the next business day. I went to the collection shop twice and was told parcel was not there. Called the call center and got told has to wait two more working days to get it delivered to the collection shop. now still waiting. totally a waste of time. worst courier service.
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Graeme Davies on Google
β β β β β Took a week to deliver mothers day gift within Auckland region. Asked for a redirect since it took so long and the person had left. They acknowledged redirect then three days latter left gift at the wrong address. Really poor service.
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M Molloy on Google
β β β β β I wonder if the the CEO of this company see feedbacks of their unhappy customers !! so many of us on here express the same bad experience. definitely the worst courier service in NZ. their attitude is like we don't care. on level 3 lockdown we all at home, waiting for their courier , saw the driver parked the van on our driveway by the gate without getting off the van he yelling out hello hello then quickly he drop the collect card in the letter box drove off. I run out after him to call him back but he didn't bother. rang their call center after that and was promised they will deliver the next business day then no one turn up ended up we have to call them again to arrange pick up item in Avondale branch. I will never use their service again and not recommended them to anyone.
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Krystel Carston on Google
β β β β β Thankful Nz couriers deal on a national level and have their call centre in Nz. Have recently had a horrible experience with FedEx NZ and found NZ couriers so.much more helpful
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Maria Vorobieva on Google
β β β β β A birthday present package for me from my mum (with food items that would expire quickly) had "non delivery" to my apartment block. My mobile phone number was on the listing but the courier never texted or called. After checking online, the package is being held at the local depot and no attempt to redeliver or contact me has been made. I have to call been calling you and am put in a long wait time on the phone, still waiting... Will not be using NZ Couriers again
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C JB on Google
β β β β β These guys redefine unreliable. Never come to pick up a booked collection till you follow up via long phonecall then take an additional 3 days. Aramax has 20 x the service, and always cheaper apart from for rural delivery. Of which it's worth paying extra for cos they actually come when they say. Nothing worse than having parcels of sold trademe items sitting in the elements waiting for this useless company to pick up.
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