New Zealand Couriers - Avonhead
3/5
★
based on 8 reviews
Contact New Zealand Couriers
| Address : | New Zealand Couriers 20 Syd Bradley Road, Avonhead, Christchurch 8042, New Zealand |
| Phone : | 📞 + |
| Postal code : | 8042 |
| Website : | http://www.nzcouriers.co.nz/ |
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Brian Lewis on Google
★ ★ ★ ★ ★ My GPS delivered me to the NZ Couriers office so on going inside, I was received by a rather terse and unwelcoming woman who practically threw me out, later having found the depot from which I was to collect my parcel. I was kindly received by a staff member there that was more than happy to help me who was very pleasant and quite affable indeed.
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Matt Wilson on Google
★ ★ ★ ★ ★ If I could give 1 star I would . Absolute disgrace . Parcel was on sign for only . It got delivered to the wrong address . Courier signed for it himself . Left it in view of the road and then it got stolen . I call up and they say it will take over a month for me to be reimbursed for there absolute careless and laziness especially when they are clearly in the wrong . What an absolute joke . Shame on you. Shame on you. Shame on you.
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S H on Google
★ ★ ★ ★ ★ "12/10 fu****g useless" would be a complement to this business. Repeated mis-deliveries, always leaving collect cards when people are home, not knocking, not calling, getting the address confused. In the single month I have lived at the residence in question, NZPOST has failed to deliver 9/10 times. Every other courier company has not had a single issue. Despite constant feedback, they still don't change, their contact centre is deliberately evasive in order to prevent you from speaking with someone, their email contact slow and unresponsive. I used to think Aramex was useless, but NZPOST is really taking the cake in terms of belligerent incompetence. Oh and the latest thing, just simply closing this service center for collection.
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Hannah M on Google
★ ★ ★ ★ ★ I am sick of this company just leaving things on our door step in full sight, when a) we have never given authority to leave b) there are plenty of places to leave out of sight if they could be bothered! They don't even try to knock on the door first, sometimes we are home and hear the van, and sometimes we're not home and have had items stolen. We have spoken to the drivers multiple times but nothing ever changes.
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Neeltjie Koekemoer on Google
★ ★ ★ ★ ★ Delivery missed cause driver didn't knock... went to collect, rudeness x10000 lady at reception didn't greet. If you CHOOSE to work on a Saturday you can still offer some level of customer service
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Tony Jeong on Google
★ ★ ★ ★ ★ I ordered something from USA through USPS and it was never delivered to my address. I finally found the parcel was delivered by NZ Couriers and they said they delivered the parcel to my letterbox. I was staying at the time of delivery but no one knocked the door and they just sent email that they took the photo of letterbox. They said that they lodged the claim and I am waiting for reply from them for two months. I sent email several times but they hardly reply and explained claim team is busy. Totally rubbish delivery company. I paid $100 NZD for fast delivery (10days) and it took one month until I found the parcel was missed.
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Jessica Gao on Google
★ ★ ★ ★ ★ The driver has sent my parcel to wrong address. I rang them to redeliver, still sent to another wrong address at the second attempt.
This is the worst courier company I have ever used. Unbelievable!
Hope the drivers to be trained well how to use a GPS before they actually start delivery.
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Nick Little on Google
★ ★ ★ ★ ★ After three other local courier companies refused to either be open to the public, do cash sales on a Saturday, NZ couriers happily were not only open to the public, but did a cash sale of order for me. The staff were amazing and very helpful. Thank you!!
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