Repco Massey - Massey
4.2/5
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based on 8 reviews
Contact Repco Massey
| Address : | Westgate, Repco Massey 11 Fernhill Drive, Massey, Auckland 0614, New Zealand |
| Phone : | π +988 |
| Postal code : | 0614 |
| Website : | http://www.repco.co.nz/ |
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Sandra Sadler on Google
β β β β β Received a lovely friendly welcome when I went in on Friday 02 Jul which was followed by grest service from Paul who not only checked the part I needed was correct but then he put them in for me which saved me heaps of time - thanks Paul keep up the good work
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Rob Sadd on Google
β β β β β Absolutely awesome service from Erik & the other 2 staff members (apologies i didnt catch their names) whom were working on Sunday 11th July. I went in there with a massive curveball and although unable to find the part, they did everything possible to do so (even dusting off some very old parts books!), all whilst juggling other customers at the same time.
To the employer, i hope you recognise the quality of customer service your staff provide and acknowledge it accordingly.
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Anne Blank on Google
β β β β β Great bunch of staff, helpful & positive ?
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Megan Lamont on Google
β β β β β Exchanged some wheel covers at Westgate today, having brought the wrong size.
Great service.
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MZR Thot on Google
β β β β β All I can say is WOW! Great customer service by Kendall! She deserves a raise! Might have to pinch her to work at my work!
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Jamie Hall on Google
β β β β β Just awesome service, thanks very much to the staff and the branch manager for going out of their way to sort me a refund right at the end of their work day. What a team! ?
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FV SB on Google
β β β β β Thank you! Excellent customer and delivery service in level 4 AKL lockdown from Massey Repco. Ordered our new car battery online yesterday and delivered 12pm noon today. We are back on the road now thanks to you. Thanks from the Betham family. Loyal Repco customers. p.s. Best tip: The online delivery price is reasonable at $7.50, but join free as a member online and get 50% discount making delivery cheap at $3.75. Keep up the awesome work Repco Massey!
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Darryl Worthington on Google
β β β β β Generally a good store, but every time Ive come in the blond haired female checkout operator is extremely rude not just to me but to other customers.
I came in today to pickup a click and collect order, she was having trouble picking out my order, she was looking in the wrong shelf, so I politely pointed out my package to her in an attempt to help to
which she responded by yelling βDID YOU JUST CLICK AT ME?β multiple times (I definitely did not βclick at herβ at any point), then stomped over to the checkout, huffing and shaking her head while processing my order.
I was shocked at her conduct, completely unprofessional and downright embarrassing. Having a staff member throwing tantrums at customers is an extremely bad look, and looking at the other negative reviews this seems to be a trend for her.
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