Ruapehu Mountain Motel and Lodge - Ruapehu Mountain Motel and Lodge 4/6 Foyle Street
4.1/5
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based on 8 reviews
Contact Ruapehu Mountain Motel and Lodge
| Address : | Ruapehu Mountain Motel and Lodge 4/6 Foyle Street, Ohakune 4625, New Zealand |
| Phone : | π +887 |
| Postal code : | 4625 |
| Website : | http://www.ruapehumotel.co.nz/ |
| Categories : | |
| Description : | Relaxed accommodations in an apartment motel offering parking & Wi-Fi. |
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Jacqui Gage-Brown on Google
β β β β β Owner can choose to refund during COVID lock down and yet chooses not to. Booking.com encourage their properties to refund, and yet Mountain Motel and Lodge happy to take 100% of our money knowing we cannot legally get to their town. Shame on you. Bet you've claimed a subsidy for staff for this period.
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Ashwini Godkhindi on Google
β β β β β As we were a large group, we would have appreciated some additional milk.
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adon nz on Google
β β β β β For below offer from owners, β
Thanks for the weird offer of 3 nights extra cost to get one night accommodation cost but super no thanks. Booking.com has no relation for your jungle rules. It was all depends on accommodation facility to take decision to refund/ partially refund or issue a credit. Booking.com is really happy refund if you click on the agree button in the system.
We have faced similar kind of incident at when travelling from Christchurch to mt cook and due to flooding road closures we had to cancel the accommodation and that friendly staff completely understood the situation and fully refunded our money through Booking.com and advised alternative way for safe travel. We always expect those friendly human behaviours as New Zealanders. It is really disappointing to experience theseΒ Β kind of unfairness.
Hope you treat other people with humanity. It was a great lesson for future travellers to aware about this Ruapehu Mountain Motel & Lodge RULES AND CONDITIONS, doesnβt matter the emergency or life or dead they will deduct your money for sure.
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Jenna Rowe on Google
β β β β β Nice big room, but the heating (2x wall panel heaters) wasn't enough to warm the room. Lots of parking and a quick walk down the street to get some dinner. Beds were pretty uncomfortable. Would stay again... but probably in summer!
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Preet Dhaliwal on Google
β β β β β Great Location for a good price. Rooms were average however were clean.
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ι½ζ’θ¨ on Google
β β β β β This is really an experience worth learning.
When booking, it is showed that dogs can be brought, but after booking, told that dogs cannot be placed in the room.so it has to be cancelled.
Asked to cancel on the third day οΌthey charged $70non-refundable. They can make a lot of money through this policy, not worth recommend.
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Melissa White on Google
β β β β β Awesome accomodation by the mountain meaning amazing views. Spacious units with full kitchen, comfy living area, good bedroom with closet. Nice bathroom facilities but no extractor fan. Communal room with kitchen and entertainment provided as well as info pamphlets with a friendly and welcoming host.
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mandeep brar on Google
β β β β β What a good attitude ?? Instead of investing you are blaming me that I havenβt been there. This is non sense. That is over confidence. Will not recommend personally. The booking is always under one name and you are not taking details of entire group. Think logically before replying. Poor service.
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