Service Plus NZ - PC, Mac & Iphone Repair Dunedin - Central Dunedin
4.6/5
★
based on 8 reviews
Contact Service Plus NZ - PC, Mac & Iphone Repair Dunedin
| Address : | Service Plus NZ - PC, Mac & Iphone Repair Dunedin 107 Princes Street, Central Dunedin, Dunedin 9016, New Zealand |
| Phone : | 📞 +877 |
| Postal code : | 9016 |
| Website : | http://www.serviceplus.co.nz/ |
| Categories : |
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Jack Wynne on Google
★ ★ ★ ★ ★ Service was done very fast as requested at no additional cost. The staff member I talked to was very friendly. My device was out of apple warranty but still under consumer guarantee act. I didn't even need to mention it as he told me my repair would be done for free as the device is under 2 years. Battery is back to full health! Would come back here again from the service I received
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Andrew Nixon on Google
★ ★ ★ ★ ★ Really great service here, this place was recommended by my daughters school when her Macbook malfunctioned, they contacted me via email and SMS from beginning till the end of the fix. Very happy with the result and service.
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Chloe C. on Google
★ ★ ★ ★ ★ Generally good with warranty knowledge and Apple products but I’ve haven’t needed any repairs for any of my Apple devices. I’d shop around for any future repairs on my Dell XPS notebook. Took it in as it was due for a battery replacement (no surprise given it just past warranty and the expected battery lifespan). Had to wait months for battery to arrive - to be fair, they were waiting on Dell. Fair enough. Finally, got an update on battery arrival. Not long after get a call requesting password to unlock my computer “to complete battery install. Otherwise, my computer was ready”. Didn’t get any updates between then and picking up my computer - why would I need any, right? The new battery’s installed. Go in to pay for repair and pick it up. Was told “everything was lost” but they managed to recover the OS from BIOS. No further explanation as to why they had just lost everything on my hard drive. “We don’t know why”. I’m not mad about losing everything I had on my computer. That’s what back ups are for. I’m upset that they gave me zero explanation for it.
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J'Adoube Elkington on Google
★ ★ ★ ★ ★ Paid $50 to have a screen protector removed for no reason and to wait two days to find out that the repair was non warrantable even though they probably already knew this when I dropped the device off.
I received no notification that my phone was ready to be picked up. After two days I went back to the store to find that they had let me know my phone was ready via text - except they had sent the texts to the phone they were repairing! Genius.
When I finally got my phone back and had already had a taster of their disappointing service, I was unpleasantly surprised to find that they had used all my data and credit. Maybe it’s time they invested in some wifi.
Next time I’ll just fix it myself.
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Lauren Reynoldson-Ross on Google
★ ★ ★ ★ ★ Excellent service! They kept me informed the entire time, they were efficient, and they went the extra mile to fix my computer. I am very grateful for their efforts!
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Raymond Siow on Google
★ ★ ★ ★ ★ Exceptional service and prompt communication by Tommy who dealt with my MBP. He went the extra mile to resolve my issues. Highly recommend.
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Warwick Brunton on Google
★ ★ ★ ★ ★ Logan was brilliant in resolving our iPhone problems! Outstanding service!
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Phoebe Day on Google
★ ★ ★ ★ ★ Absolutely brilliant! Got my Macbook fixed, they were extremely helpful and I was kept updated as the repairs progressed. Tommy knew exactly what he was doing and I'm so appreciative - went above and beyond, even fixing a small issue with my screen! Thank you for all that you've done. :)
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