Ultimate Motor Group - Ultimate Motor Group 41 Second Avenue
4.3/5
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based on 8 reviews
Ultimate Motor Group - Umg.nz
Ultimate Motor Group, the Ford and Mazda dealership for Bay of Plenty and Thames Coromandel. 45 years in business and the longest serving motor vehicle dealership in the Tauranga area.
Contact Ultimate Motor Group
Address : | Ultimate Motor Group 41 Second Avenue, Tauranga 3110, New Zealand |
Phone : | π +7788 |
Postal code : | 3110 |
Website : | http://umg.nz/ |
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Lesleyann Jensen on Google
β β β β β These guys & girls are great. Nothing seems too much...
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Mark Capstick on Google
β β β β β Replace my tail light while I waited how's that for service
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Rob Wynands on Google
β β β β β Always get my car serviced there. Great people
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theresa taylor on Google
β β β β β Great staff. Thank you John
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Dart Jackson on Google
β β β β β Took 45min to do a wof recheck for two new tyres.
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Chris Allen on Google
β β β β β New car developed a fault. Took it in without an appointment. Fixed and driving away within the hour. Awesome service ?
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Kaywyn McKenzie on Google
β β β β β Friendly as. Was so happy. The staff are so great and made me feel extra special. Plus they gave Me a great courtesy car
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Anita Brown on Google
β β β β β Having purchased a new Mazda from Ultimate Motor Group I arrived for my first 10,000 km service, at your Second Ave UMG Service Centre. I had never been here before. With no where to park, because the driveway was full I stopped my car off to the side in the empty mechanics floor area then I went to step out of my car to go and ask the reception team where I should park my car. Before I was even able to step out and ask my question I was immediately yelled at by Jordon from reception, βyou canβt park here!β, loudly and rudely 3 times, then he rudely snatched my keys. I clearly told Jordan I did not appreciate his rudeness - he did not attempt to apologise. He was so rude that my partner who is intending to buy a new Ford vehicle shortly, was put off purchasing from UMG. We get youβre busy but as there was no obvious signage where to park, and yellow lines on your driveway, instead of yelling at your clients all you needed to do was simple direct where to park - your role is customer service and UMG website clearly states UMG prides itself on its service. Jordan has for us completely undone the good service the rest of the team gave us at Hewletts Road UMG in one 10 second rant!
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