Whangarei Kiwibank - Whangarei Kiwibank 16 Rathbone Street
2.8/5
★
based on 8 reviews
Contact Whangarei Kiwibank
| Address : | Whangarei Kiwibank 16 Rathbone Street, Whangārei 0110, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 0110 |
| Website : | https://www.kiwibank.co.nz/locations/branch_corporate/162813/whangarei-central-kiwibank/ |
| Categories : |
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Cassandra Mackenzie on Google
★ ★ ★ ★ ★ Goodluck actually getting served at all.
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Sez on Google
★ ★ ★ ★ ★ Never have to wait too long to be served
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Violet Para on Google
★ ★ ★ ★ ★ A quick visit to post a parcel, very friendly atmosphere and quick service with a smile.
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Alex Goode on Google
★ ★ ★ ★ ★ Awful service. The only person who was friendly was the trainee staff. The others seem to sit on their high horses and look down on ya. Just hope the trainee staff does not get trained to be like them!
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Jill Reed on Google
★ ★ ★ ★ ★ Asked to have an important document held at counter and not returned to sender from our old P O Box .They would not do this. Disappointing. Not great customer service!
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Daniel Monckton on Google
★ ★ ★ ★ ★ 80 dollars to send a couple forms and an old invalid passport overseas what a scam. Also, customer service is horrible and unfriendly, probably best to avoid
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William Walker on Google
★ ★ ★ ★ ★ I have been going to this office regularly for nearly twenty years. Have never accounted anything but friendly, efficient, polite and helpful staff. I am surprised to see 'rude' being used to describe the service some other customers have had. Perhaps, someone was caught on a bad day. I am VERY disappointed to see the Postshop removed fro the premises. This is an executive's mistake, I fear, that will lead to the erosion of both the Postshop's and Kiwibank's business. I hope the decision is reversed sooner rather than later.
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Holly Robinson on Google
★ ★ ★ ★ ★ Some of the rudest staff I have ever come across. Similar to the review below I visited the store to send my Passport back to the UK for cancellation. The staff told me it would cost $85!!!! I showed them my letter from HM Passport office which clearly stated that the passport could be returned via standard mail but they still told me I was wrong. After refusing the $85 option they finally agreed to send it standard post but 'on my head be it'. At what point is it acceptable to insinuate documents will be lost? is your line of work not to send documents successfully? The woman serving me was smirking the entire time and being EXTREMELY patronizing. She basically told me my passport will never get to England. SO UN-PROFESSIONAL! RUDE!
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