Windsor Medical Centre - Albany
2.7/5
★
based on 8 reviews
Contact Windsor Medical Centre
| Address : | Windsor Medical Centre B3/51 Corinthian Drive, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +9888 |
| Postal code : | 0632 |
| Website : | http://www.windsormedicalcentre.co.nz/ |
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Cam Hansen on Google
★ ★ ★ ★ ★ Absolutely deplorable amd dangerous management of isolation and vaccine administration. Will be complaining to the ministry.
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J D on Google
★ ★ ★ ★ ★ During a specialist consultation, a women came in, without introducing herself, very rudely she interrupted and took over conversation from the specialist, I told her I understand perfectly what the specialist meant, but she insist that I should listen to her, I thanked her and repeated that I understood, she seemed offended and turned away abruptly… Very strange situation, and unprofessional behavior!
The receptionist doesn’t seem very friendly either.
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Tao Xu on Google
★ ★ ★ ★ ★ last week I called them and wanted to book a time with any doctor, the receptionist told me already fully booked on that day, but they could put my name on the waiting list. After 2 or 3 hours, they called me and said another client cancelled the booking, so they booked that time for me. Friendly staff, helped me immediately, really appreciated.
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Fiona Martin on Google
★ ★ ★ ★ ★ Booked kids in for COVID-19 vaccinations, they were running late, waiting room was super crowded, no social distancing, very poorly set up for purpose
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JUNHAN YANG on Google
★ ★ ★ ★ ★ Windsor Medical Centre doesn’t seem to understand how to manage Covid-19’s restrictions despite being a vaccination centre. In my experience I had booked my second dose for 4:00pm and was not seen until 4:24pm, which means I had to wait around in a small space surrounded by lots of other patients all of whom were not responsibly managed within the 1-2 meter restrictions. Staff also worked within close proximity of each other the entire time, often within shoulders touching type spaces.
The nurse and staff were very kind, and when I was seen to it was quick and efficient so I do not believe this to be a failure of staff but perhaps management and space usage.
My suggestion would be to limit reception staff as you do not need 3-4 girls sitting so close to one another, and to adhere to the booking system time schedule otherwise there is simply no point in having such a system. You could have people wait in the car and then have people come in groups when called upon from the office~ it is better to be safe than sorry.
At this point I wouldn’t recommend having your vaccination here as I believe it fails on the fundamental guidelines set out by Health and Safety.
Hopefully this is taken into account and can be improved on.
Kind Regards
JY
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Gary K on Google
★ ★ ★ ★ ★ Great set up, well laid out, clean, modern, plenty of car parks, friendly helpful staff
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Long You on Google
★ ★ ★ ★ ★ It used to be a good practice when they first open, in a convenient location and easy parking. However things change over time. They keep taking in new patient beyond their capacity. Always had to wait for 1 hour despite arriving on time for almost all of my appointment.
And it gets worse, I had to wait on phone for half an hour just to make a booking.
And it gets even worse. Since last year their phone system automatically hang up on me, so I haven't been able to make booking for almost a year. I first thought it was temporary and didn't really need to see GP anyway, but after many months when I tried again same thing. Worst GP ever in Auckland
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Sean Yang on Google
★ ★ ★ ★ ★ The managing system on vaccine i think is totally chaos. I got email from this center that we can book online or walk-in, and we walked in the nearest center from our place but they are renovation and no vaccine until February, so I brought my son to Windsor asking them if we can walk-in at 10am, and they said yes but maybe wait 15-20 minutes after booking Guys done, i said ok and do I need to register something, they said no. During the waiting i found some people also walk-in behind, but they they worker gave them a waiting ticket number, which shocked me. I told them i was here already one hour, why didn't you give a number, so then they gave me a number. Actually I'm fine to wait as we are walk-in,but at least there should have a system, now we're still waiting, the interesting things is even 10 am booking people who have already remind them took vaccine behind 10:30 bookingguys.
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