XVAPE NEW LYNN - New Lynn
4.5/5
★
based on 8 reviews
Contact XVAPE NEW LYNN
| Address : | XVAPE NEW LYNN 3140 Great North Road, New Lynn, Auckland 0600, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 0600 |
| Website : | http://www.xvape.co.nz/ |
| Categories : |
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B4ki77 on Google
★ ★ ★ ★ ★ that old rude midde aged man is ****** worthless and that little **** kid. Need to sort out your staff other than that its a good store.
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Barry Lubbe on Google
★ ★ ★ ★ ★ First few times the service was good till today when I went to the store to buy some vape juice. Rude old guy working there. Went off at me because I just wanted to smell the juice before I buy it. I had to just walk out to avoid confrontation. You just lost a regular customer. I will never go there again. Poor customer skills. Very disappointed. Like I said, I did not open it the other staff member opened it!
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kiwipunk on Google
★ ★ ★ ★ ★ If you have anywhere else to go for your vape needs
Go there!
The attitude will not get you returning customers
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Jeremy Smith on Google
★ ★ ★ ★ ★ Terrible service. The middle aged small man has Karen syndrome.
Been heading here for a while was always out of stock, but kept coming back. Completely over this bloke so no more money from me!!! Stop working there if you're so unhappy.
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Christa Adams on Google
★ ★ ★ ★ ★ Shockingly bad service from some new jumped up kid and his sidekick who clearly ate all the pies. I returned a faulty vape (boxed) and was met with an attitude instantly. Was told by the smirky kid that it wasn’t under warranty before he had even checked, then they couldn’t find my purchase in the system. I asked if James was around and was told by the kid that he gets to make the decisions now. The pair of them were dismissive, rude and unhelpful. The pie eater even slammed the door behind me. Is that professional? I left with the same vape and a replacement pod as I was told it was not a faulty unit. The unit and new pod still do not give a proper draw but was told it is how it’s meant to be.
After years of going here I will not go back.
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Tula Mach on Google
★ ★ ★ ★ ★ I visited this store on Friday 29 October, first time visiting any XVAPE store. The two guys working were friendly and upbeat and helped me to choose a flavour as they don’t stock my usual brands. To be honest the vape juice is okay but wouldn’t rush back to buy again. However I would be interested in shopping with XVAPE again as the service was nice and looks like a good shop setup
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Graham Stiles on Google
★ ★ ★ ★ ★ I am new to the vape lifestyle and was told this is the place to go for advice as well as the best products. I visited and was sold a device and juice which I was happy with. The advice was limited despite my questions but I appreciated there were other customers in the store at the time No biggie
I returned two weeks later to buy some more juice and some replacement coils. I was sold the wrong coils despite showing the guy the device he had recently sold me. No biggie. He refunded the cost but said he had none of the cartridges I needed. No biggie.
I went next door to another vape store and got the coils I required. I noticed the cost of some of their juices were half the cost of the replacement juice I had just been sold. I returned again to question why the significant difference in cost.
The reply I got was nothing short of abuse. Terrible customer service. Will never return. I was shocked.
I would have liked to receive some advice about the different options available not just sold the most expensive option off the bat. I got the impression the guy was not prepared to take the time to talk to me and explain the range of products they offer. Ma
Maybe I just got him on a bad day but it left a lasting impression.
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ajay shankar on Google
★ ★ ★ ★ ★ Been a customer here 4 months through my brother's advice at first the products seem to be reasonably priced and great service. Recently toh the manager of the store didn't have the 3mg vape liquid and without any information added nicotine to the liquid which made it harsh to smoke. When returned to the store the only response was can't do much once sold can't take the liquid back 2 bottles down the drain. What a great service for the product failure. Never going back to this place just for the above reason. Just be open and honest, give the right product and advice and just get it right. Simple!
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