Alpine Spas Auckland - Penrose
4.8/5
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based on 8 reviews
Contact Alpine Spas Auckland
Address : | Alpine Spas Auckland 551 Great South Road, Penrose, Auckland 1061, New Zealand |
Phone : | π +89988 |
Postal code : | 1061 |
Website : | https://alpinespas.co.nz/ |
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Mark Kane on Google
β β β β β The showroom staff were very helpful when we visited and gave unbiased opinions of what they thought was the best spa for us. The sales and delivery staff were great, with great communication and follow up. The delivery team also did a great job. I had a great experience with Alpine Spas.
We really enjoy the spa too!
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Derrick Hukui on Google
β β β β β Monica from Sales and Jen from Dispatch, You ladies are amazing. The Delivery Team organized were amazing. Nothing was a problem for them. Also Owen the Installer was also amazing, both crews are a great credit to your team. Thankyou Monica for following up and looking after us, I would highly recommend Alpine Spas to anyone looking to buy a Spa, they have a great team to look after you from start to finish.
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Lucas Ebbeke on Google
β β β β β Very nice product and excellent service. We've been looking for the right spa for a quite long time. There are many options and prices out there but after a few months in the search we discovered that Alpine Spas offers a really good quality at a reasonable price. We are very happy with our decision. We are enjoying our Matterhorn every day now :)
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Brien Morris on Google
β β β β β Recently we purchased a spa from Alpine following a very poor and horrible experience with a competitor. In the end we asked the competitor to collect the spa and requested a full refund so our experiences in purchasing a new spa had been soured a bit before we contacted Alpine.
Dealing with Liam and Jason has been a breath of fresh air. The comms were second to none β Liam even communicating with me on his day off. We were kept informed throughout the whole process from order through the whole dispatch process. My wife and I are both in sales/service positions and reflecting back on our experience with Alpine we can only provide absolute positive feedback.
Also, dealing with the delivery guys Oscar and Jake, was absolutely awesome as well. While they arenβt employed by Alpine they represent Alpine and they represented Alpine extremely well. They were extremely professional and made sure we were aware of the total delivery process and assisted us to position the spa. The agreement with Alpine included leaving the packaging. After Oscar and Jake left I thought great β they have taken the packaging β only to notice it tidily bagged up and packaged away at the side of the drive. I didnβt notice it for a couple of hours because it was left so tidy.
You all provided excellent service and not only sold us a spa you sold us an experience and I will have no hesitation in recommending Alpine β not only for their product but for their utmost professional service.
Liam and Jason are a credit to Alpine and Oscar and Jake a credit to their employer.
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Beth Gardner on Google
β β β β β We dealt with Connor at the Auckland branch of Alpine spas. Very knowledgeable about all their products from spa pools to the chemicals. All the staff were a pleasure to deal with. Rosanna was also wonderful to deal with she is the dispatch coordinator. The delivery guys are amazing. What real impressed us was their updates along the way. We received emails with regular updates telling us when the spa had arrived in the warehouse and coordinating a time and date, also a follow up email asking how everything is going and did we need anything. Well done alpine spas a pleasure to deal with and would highly recommend them.
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Sally Drake on Google
β β β β β The experience dealing with Alpine Spas was very easy and it was obvious the helpful salespeople on the online chat service really do know their products well. After researching several Spa companies online, Alpine Spas stood out for detailed information and willingness to help me make the right decision.
The Vermont spa I bought was all I expected and more. Great quality and the ability to tailor the pressure of the jets to suit changing therapeutic needs was a definite plus. Real water pressure where needed.
I highly recommend Alpine Spas for service, detailed in formation and dedication to delivering a quality product.
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Charee Lammas on Google
β β β β β Alpine spa were ever so helpful and professional. They even checked in on how everything was going with our new spa, such a stress free experience! From the service in the shop to the organisation of delivery to the delivery guys and the installation guy, all so friendly!
The manual and water care guide are so helpful keeping our spa clean and sanitized, and it's easy to read.
We love our Vermont spa, we've been in it every night since we got it! It has brought the teenagers out of their rooms and we enjoy more family time together!
I would definitely recommend Alpine Spas!
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Michael Greenstein on Google
β β β β β Choosing a spa was quite a learning experience and quite difficult to feel assured we were making the best choice. After a few months of spa shopping research and narrowing down our choices my wife had a trip up to Auckland and visited the showroom while there. Fortunately I too was able to visit from Napier via mobile phone video! With some very knowledgable and extremely friendly assistance from the Alpine Spa staff we then and there made our decision and we couldn't be happier. Everything about our Vermont Spa fulfils all of our hydrotherapy desires, and then some. My recommendation is to stop shopping around and just pick your favourite Alpine Spa!
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