Avondale Health Centre - Avondale
3.9/5
★
based on 8 reviews
Contact Avondale Health Centre
Address : | Avondale Health Centre 39 Layard Street, Avondale, Auckland 1026, New Zealand |
Phone : | 📞 +988 |
Postal code : | 1026 |
Website : | http://www.avondalehealth.co.nz/ |
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Richard Godsell on Google
★ ★ ★ ★ ★ After visiting the practice multiple times I've experienced wait times well past my scheduled appointment, most recently waiting 50 minutes to see a doctor for under 5 minutes, it's understandable that there may be a wait but just under an hour feels unreasonable. I wish I could offer compliments regarding the staff but after requesting simple, however urgent information in person, I was told by the receptionist to call in 4 days as 'the other girls know how to do it'. Hopefully my experience doesn't reflect the practice however I will be finding it new GP.
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Tianni Viqasi on Google
★ ★ ★ ★ ★ Always had a nice experience with staff just but found it difficult to be understood.
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Seth Dean on Google
★ ★ ★ ★ ★ Brilliant health centre, staff is very nice and welcoming
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Alessandro Scott on Google
★ ★ ★ ★ ★ Dr. Carol is a head doctor there and without any knowledge of who I am, treated me with total disregard and insult on my very first visit. I did not receive the medical treatment I was seeking after paying for a consultation.
I assume she is fit for duty. If in the case she was having an episode of some kind of which I doubt, I hope she finds help and stability.
My money was not refunded and the receptionist appeared unempathetic and beady eyed.
I am still in need of medical assistance.
Shame on this malpractice.
More in detail: a patient before me had been in and it appeared he knew me not out of kindness and it ought to be noted I was there for breathing difficulties, and immediately after I was followed by an Indian guy that would park next to me leaving his engine running.. she was sporting a purple shirt too. This culture is in decline.
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Carolyn on Google
★ ★ ★ ★ ★ I have never been more insulted by Dr Libby McLeay I was confused about the way she behaved and I eventually went to another doctor at the same place and asked her if she could take me on she said yes.So hopefully I will get listened to, I am in my early 50s I didn't expect to be treated like I did not matter to her at the time I am sure she was thinking of another patient but I think she needs a rest.
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Louise Q on Google
★ ★ ★ ★ ★ I've been going to this practise since I was born. Dr Libby McLeay on a recent visit was pushy regarding my personal medical choices and stressing her own despite me telling her the information she was giving me was not requested nor was it what I came to see her about. She is also consistently late by a minimum of half an hour, up to 1.5 hours to every appointment I've booked with her in the past 2 years. Although she furthered my request by referring me for further tests, it wasn't before she basically dismissed my health issues trying to claim I have an alterior motive for seeking treatment.
Upon calling the reception afterward to request being transferred to another doctor I was told I would have to send a formal email outlining "what I want and why" to be transferred to a new doctor - despite the fact that I can call any day and book to see any doctor on roster. They'll make me jump through hoops to see another doctor in future for no reason. I asked the receptionist to tell me whether she thinks this makes sense and she agreed it doesn't. I've transferred between clinic doctors in the past with zero issues. I feel disrespected and dismissed and will be leaving the clinic.
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Rita Steel on Google
★ ★ ★ ★ ★ This practise and dr Tony has been my port of call for over 30 years for everything from colds to mental health hiccups. I just don’t know how my life would be without them. Dr tony thinks about the broader picture to identify problems. Thank you for your care and empathy.
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Dule Dule on Google
★ ★ ★ ★ ★ Get ready to wait for 45 minutes after your appointment and then be treated like a number. They aim to milk as much money as possible out of you, genuinely don't care if they help you or not.
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